Back Office Receptionist - Hemet, United States - Dental Dreams Dental Practice

Description

About Us:

Dental Dreams is a premier dental practice dedicated to providing exceptional dental care in a warm and welcoming environment.

Our mission is to create beautiful, healthy smiles for all our patients while ensuring they have a positive experience from start to finish.

We are seeking a professional and experienced Back Office Receptionist to join our team and contribute to our continued success.

Position Summary:


Key Responsibilities:


1.


Patient Coordination and Scheduling:

• Greet patients warmly upon arrival and assist with checkin and checkout processes.
• Schedule and confirm patient appointments efficiently using Open Dental software.
• Manage the appointment book to optimize the dentist's schedule and reduce patient wait times.
• Coordinate patient referrals and followups as necessary.

2.


Administrative Support:

• Maintain patient records and ensure they are updated accurately and confidentially.
• Process insurance verifications and preauthorizations.
• Assist with billing, coding, and processing payments.
• Order and maintain inventory of office supplies and dental materials.

3.


Customer Service:

• Provide excellent customer service to all patients, addressing their concerns and inquiries with professionalism and empathy.
• Communicate effectively with patients about treatment plans, financial options, and office policies.
• Manage patient complaints and feedback to improve service quality.

4.


Office Management:

• Ensure the reception area and back office are clean, organized, and presentable at all times.
• Coordinate with dental assistants, hygienists, and dentists to ensure seamless patient flow.
• Assist with marketing initiatives and patient outreach programs as needed.

Qualifications:

• Minimum of 3 years of experience as a Dental Office Receptionist.
• Bilingual in English and Spanish (fluency in both languages required).
• Proficiency in using Open Dental software is a strong plus.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fastpaced environment.
• Knowledge of dental terminology, procedures, and insurance processing.

Benefits:

• Competitive salary based on experience.
• Paid time off and holidays.
• Opportunities for professional development and continuing education.

Dental Dreams is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our team and be part of a practice that values excellence, compassion, and community. We look forward to meeting you


Job Types:
Full-time, Part-time


Pay:
$ $18.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotating weekends

Education:

• High school or equivalent (required)

Experience:

• Dental receptionist: 3 years (required)

Language:

• English and Spanish (required)

Shift availability:

• Day Shift (required)

Ability to Commute:

• Hemet, CA required)

Ability to Relocate:

• Hemet, CA 92543: Relocate before starting work (required)

Work Location:
In person