- Manage all aspects of high-volume patient scheduling.
- Receive incoming patient phone calls.
- Collect necessary information from patients for treatment and billing purposes.
- Verify insurance and obtain necessary authorizations if required.
- Fax appropriate paperwork to referral sources.
- Scan documents into the patient's account.
- Build and maintain all patient charts.
- Collect any money owed from patients, balance all money nightly, and print reports.
- Maintain statistical log sheets daily to include all follow-ups.
- Pull charts for the next day's appointments and make reminder calls.
- Work on the patient issue listing and task list daily to resolve all issues.
- Communicate with OSS staff through Outlook email.
- Communicate closely with billing and treating staff to resolve all patient matters.
- Open and sort mail daily.
- Perform other related duties as required.
- Participate in educational activities and attend monthly staff meetings.
- Knowledge of insurance and the verification process.
- Knowledge of computer programs.
- Knowledge of business office procedures.
- Ability to operate a computer, scanner, fax/copy, and basic office equipment.
- Ability to operate a multi-line telephone system.
- Effective oral and written communication with patients, staff, insurers, and referral sources.
- Ability to read, understand, and follow oral and written instructions.
- Must be well organized, detail-oriented, and able to prioritize Tasks.
-
Sales Service Rep
4 days ago
Core-Mark Tacoma, United StatesWe Deliver the Goods: · Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more · Growth opportunities performing essential work to support America's food d ...
-
Patient Service Rep
1 week ago
Olympic Sports & Spine Tacoma, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday through Friday, 7:20 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients an ...
-
Patient Service Rep
1 week ago
Olympic Sports and Spine Tacoma, United StatesOlympic Sports & Spine (OSS) · is · seeking a · full-time · proactive · customer · service-driven · PSR · to join our · Tacoma Mall Blvd. · clinic. The · schedule · is · Monday · through · Friday , · 7:20 am · - · 6:00 pm. · At OSS, · we are committed to provi ...
-
patient service rep
1 week ago
Olympic Sports Tacoma, WA , USA, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday through Friday, 7:20 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and ...
-
patient services rep float
1 week ago
Proliance Surgeons Tacoma, WA , USA, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
-
Patient Services Rep Float
2 weeks ago
Proliance Surgeons Tacoma, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
-
Patient Services Rep Float
6 days ago
Proliance Surgeons Tacoma, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
-
Barista/Customer Service Rep
3 weeks ago
Corina Bakery Tacoma, United States Full timeCorina Bakery is seeking a friendly, experienced barista and customer service representative to join our team. · Position Overview:Within a high energy environment, you'll be equipped to prepare specialty coffee and quick serve food items. · Our baristas are enthusiastic about co ...
-
Patient Service Rep-Inpatient Float
5 days ago
MultiCare Health System Tacoma, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
-
patient service rep-inpatient float
1 week ago
MultiCare Health System Tacoma, WA , USA, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
-
patient service rep-inpatient float
1 week ago
MultiCare Health System Tacoma, WA , USA, United StatesYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mis ...
-
Emergency Services Rep- Tacoma General
1 week ago
MultiCare Tacoma, United States Full timeYou Belong Here. · At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mi ...
-
patient service rep
1 week ago
Olympic Sports Gig Harbor, WA , USA, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our exceptional Gig Harbor YMCA clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients ...
-
Patient Service Rep
1 week ago
Olympic Sports and Spine Puyallup, United StatesOlympic Sports & Spine (OSS) · is · seeking a · full-time · proactive · customer · service driven · PSR · to join our exceptional · Puyallup · South · Hill · team. The · schedule · is · Monday · - · Friday · , · 8 · :00 am · - · 5 · :00 pm · . · At OSS, ...
-
patient services rep
1 week ago
Proliance Surgeons Puyallup, WA , USA, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
-
patient service rep
1 week ago
Olympic Sports & Spine Puyallup, WA , USA, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service driven PSR to join our exceptional Puyallup SouthHill team. The schedule is Monday - Friday, 8:00 am - 5:00 pm. · At OSS, we are committed to providing quality customer service and care to our patien ...
-
Patient Service Rep
1 week ago
Olympic Sports & Spine Tacoma, United StatesJob Description · Job DescriptionOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service driven PSR to join our exceptional PuyallupSouthHill team. The schedule is Monday - Friday, 8:00 am - 5:00 pm. · At OSS, we are committed to providing quality custome ...
-
Patient Service Rep
1 week ago
Olympic Sports & Spine Puyallup, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service driven PSR to join our exceptional PuyallupSouthHill team. The schedule is Monday - Friday, 8:00 am - 5:00 pm. · At OSS, we are committed to providing quality customer service and care to our patient ...
-
Patient Service Rep
1 week ago
Lee Hecht Harrison Nederland B.V. Seattle, United StatesPatient Service Rep · LHH Recruitment Solutions is hiring a Patient Service Rep for our healthcare client in Seattle, WA. This role will be a contract opportunity and 100% onsite in the South Seattle area. This role will be focused on supporting patients in scheduling appointmen ...
-
Patient Service Rep
2 weeks ago
Ajilon Seattle, United StatesAjilon - JobID: FF71E B0-93FF-EB7474CCF6C7 [Medical Office Assistant / Scheduler] As a Patient Service Rep at Ajilon, you'll: Register new patients, collect and verify their personal information, and update existing patient records accurately in the electronic database; Schedule ...
patient service rep - Lakewood, WA , USA, United States - Olympic Sports & Spine
Description
Olympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Tacoma Mall Blvd. clinic. The schedule is Monday through Friday, 7:20 am - 6:00 pm.
At OSS, we are committed to providing quality customer service and care to our patients and being a great employer to our employees. Our clinics are fun and full of supportive colleagues who share an interest in creating the best possible place to work. In addition, our experienced staff provides ample training and ongoingsupport .
SUMMARY OF DUTIES:
Process all activity related to OSS's patient services. Patient service functions supported include phone calls, scheduling, insurance verification, follow-up, maintaining charts, filing, and communication with referral sources. Performs other daily operating functions associated with the front desk position.
JOB RESPONSIBILITIES:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
BENEFITS:
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Education/Experience:
High School graduation or equivalent AND two years of experience in an appropriately related position OR Equivalent education/experience.
#OSS010
Job Posted by ApplicantPro