Parts Department Manager - Danbury, United States - Georgica Auto Group

Georgica Auto Group

Verified Company

Danbury, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities of the Parts Manager:

As one of our Parts Manager you will join a strong team of professionals who support our retail customers, wholesale customers and internal staff

Key responsibilities include:
Greet customers immediately once they walk up to the parts department.

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.

Answers phone calls promptly, providing price quotes and other information.

Ability to communicate customer's interests, needs and requests to management and sales personnel.

Pulls and fills orders from stock; then replenishes inventory daily.

Follows up on back-ordered parts.

Ensures all internal requests for parts are billed on service repair order.

Receives payment from retail customers or obtains credit authorization.

Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.

Keeps current on new products and product updates.

Coaches and develops associates

Compensation

Pay range annually k

Qualifications:

Minimum high school diploma or GED equivalent required

At least 2-5 years of automotive parts management experience

CDK experience is highly recommended

Excellent customer service skills

Ability to be analytical, problem solve and multi-task

Self-motivated enthusiastic presence in a team environment

Strong written and communication skills

Consistent and stable work history

Professional appearance and demeanor

Strong work ethic

Ask yourself everyday:
"If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.

Supervise employees engaged in sales work, taking inventories, keeping operating records, or performs work of subordinates as needed.