-
Retail Sales Specialist
4 days ago
Spectrum Canton, United States Full timeAT A GLANCE: Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $(46,800) annually. Top performers in this role are earning $(58,000). You may also qualify for free internet, TV, and phon ...
-
Travel Respiratory Therapist
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel Respiratory Therapist for a travel job in Canton, Ohio. · Job Description & Requirements · Specialty: Respiratory Therapist · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/21/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights ...
-
Travel Nurse RN
5 days ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/07/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
5 days ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/07/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights ...
-
Travel Nurse RN
1 week ago
ARMStaffing Canton, OH, United StatesARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
Customer Relations Specialist
3 weeks ago
Dollar Bank Canton, United StatesJob Function/Purpose: The Customer Relations Department is responsible for ensuring a positive, memorable customer experience to all customers as the point of contact and continuing throughout the follow-up and resolution processes. Customer Relations Specialist promptly and cour ...
-
Travel Nurse RN
1 week ago
LanceSoft East Canton, United StatesJob Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in canton, Ohio. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 h ...
-
Extraction Specialist
1 week ago
Verano Canton, United StatesJob Summary · The Extraction Specialist provides on-site support to the extraction operations within a cannabis cultivation facility. As an Extraction Specialist, you are responsible for the cannabis extraction process and the manufacturing of cannabis concentrates. Extraction S ...
-
Travel Nurse RN
1 week ago
ARMStaffing East Canton, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/21/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Travel Nurse RN
5 days ago
ARMStaffing East Canton, United StatesJob Description · ARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & RequirementsSpecialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · ...
-
Travel Nurse RN
1 week ago
ARMStaffing East Canton, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/21/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
-
Travel Nurse RN
2 weeks ago
ARMStaffing East Canton, United StatesJob Description · ARMStaffing is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Canton, Ohio. · Job Description & RequirementsSpecialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · ...
-
Travel Nurse RN
1 week ago
ARMStaffing East Canton, United StatesJob Description · ARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Canton, Ohio. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/21/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 ...
Safety Quality and Patient Experience Specialist I - Canton, United States - Cleveland Clinic
Description
Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.
Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County.
Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Safety Quality and Patient Experience Specialist I, you will direct our safety, quality, and patient experience work. In this role, you will become part of a team that promotes high reliability and a close-knit culture.Your duties will include:
Implementing improvement initiatives using the Cleveland Clinic Improvement Model. Partnering with clinical leadership to set objectives and key results.
Coordinating with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.
Participating in engraining the safety, quality, and experience requirements.The ideal caregiver is someone who:
Has at least 5 years ofrelated healthcare experience. Can be a leader in the department. Has effective communication and collaboration skills. Has previous experience working withJoint Commission.
The caregiver selected for this position will be eligible for tuition reimbursement as part of our many offerings to invest in your health, well-being, and future.
We offer our caregivers many opportunities for professional development.The Professional Ladder Program, professional development courses through our Global Leadership & Learning Institute, and opportunities to advance into management are just a few.
At Cleveland Clinic, we know what matters most.That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, you'll find that we offer:
resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
"Responsibilities:Manages performance improvement regarding SQPE with all departments providing patient care.
Acts as an accountable partner for all clinical areas within their areas of responsibilityUnderstands and implements elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff.
Acts as the primary resource for staff to facilitate overall operations of programs.Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred.
Analyzes performance data and participates in improvement strategy development.Acts as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care.
Supports medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation.Develops and assures processes to monitor performance and identify where intervention is corporates regulatory and accreditation standards into improvement activities around SQPE.Collaborates on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by corporates enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations.
Drives continuous improvement activity around quality, safety and patient experience priorities and coordinates improvement projects.Facilitates dashboard reviews, data analysis and decision-making from data. Identify and address root causes to lead to sustainable improvement.
Acts as a champion for continuous improvement utilizing the Cleveland Clinic Improvement Model.
Manages improvement projects to the desired key result.
Manages stakeholder relationships, project risks and project changes.
Leads projects and facilitates multidisciplinary teams leveraging advanced continuous improvement and project management tools.
Research and apply best practices within and outside the organization.
Manages change to ensure the adoption and sustainment of quality improvement.
Builds relationships with project teams, stakeholders, and senior sponsors.
Coach smaller improvement teams to success with their quality improvement projects at the local level.
Participates in committees and meetings necessary to drive performance in the assigned scope of the role.
Reports on medical errors and near misses, as well as corrective actions taken. Oversees the management and use of medical error information.
Applies the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Apply common cause analysis identification to safety events.
Other duties as assigned.
Language:
English
Education:
Bachelor's degree in nursing, Healthcare Administration, Business, Engineering, or related field required
Master's degree preferredCertifications:
Certified Patient Safety Professional (CPPS) within 2 years of hire.
Certified Professional in Healthcare Quality (CPHQ) preferred and can be accepted in lieu of CPPS.Registered Nurse Preferred.
Other preferred certifications:
Healthcare Accreditation Certification Program (HACP) or Certified Joint Commission Professional (CJCP)
Process Improvement Certification preferred:
Lean, Six Sigma, etc.
Certified in Infection Control (CIC)
Certified Patient Experience Professional (CPXP)Complexity of Work:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Works to support a community hospital or large specialty hospital.
Must be able to work in a stressful environment and take appropriate action.
Must represent clinical transformation in embodiment of Cleveland Clinic values.
Ability to engage senior management and apply critical thinking and decisive judgment.
Familiarity with basic statistical analysis, CI (Continuous Improvement) tools and change management techniques.
Effective communication skills and ability to collaborate at all organizational levels.
Must be able to work in a dynamic ever-changing environment and take appropriate action.
Work Experience:
Minimum five (5) years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience.
Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination -depth knowledge of patient safety best practices, joint commission standards, and conditions of participation
Clinical experience preferredPhysical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office some locations, ability to travel throughout the hospital some locations the ability to move up to 25 lbs.
Personal Protective Equipment:
Follow standard precautions using personal protective equipment as required
Pay RangeMinimum hourly:
$27.65Maximum hourly:
$42.17The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
