Patient Services Coordinator - Houston, United States - Inovi Fertility & Genetics Institute

Description

Inovi Fertility & Genetics Institute is a fertility practice committed to exceptional clincal care and cutting-edge reproductive technologies. Our focus is on providing an outstanding, compassionate and engaging patient experience.

We currently have an opening for a Patient Services Coordinator & Receptionist to join our highly motivated and results driven team.

The Patient Services Coordinator & Receptionist initiates the patient experience at our Fertility Clinic.

This is the first person our new patients speak to on the phone and who meets & greets them in the office.

This person is critical to patient outreach and building relationships with patients.

They will also schedule appointments, respond to questions & requests from patients and staff, and move our patients through a predetermined schedule of appointments.

The daily patient flow through the office is overseen by the Patient Services Coordinator & Receptionist. In addition, this position supports our Patient Financial Services team.

Education and Experience

• High School Diploma required. Associate Degree or Healthcare Technical School Diploma preferred;
• Minimum 2 years' experience in medical office patient services/front desk reception; women's healthcare a big plus. Some medical assistant experience preferred.
• Handson experience with patient scheduling, insurance verification, collecting payments required;
• Excellent computer skills, both EMR and Microsoft office required. Keyboard skills of 25 wpm are required;
• Excellent interpersonal skills. Must relate well with patients, peers, physicians, and management. Must be genuinely concerned for people, respectful, and be able to use diplomacy and tact in challenging situations
• Ability to work in a highstandard and busy environment;
• Must be able to work rotating weekends and some holidays.
• Ability to speak Spanish fluently

Competitive salary commensurate with experience. Medical, dental and fertility benefits. Focus on team-building and helping employees reach their potential.

Please send your resume in confidence to us.

Our Women's Healthcare Clinic is an Equal Opportunity Employer


Pay:
$ $20.75 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Reproductive Endocrinology & Infertility

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (required)

Experience:

• Customer service: 2 years (preferred)
• Medical terminology: 2 years (preferred)
• Computer skills: 2 years (preferred)

Language:

• Spanish (required)

Work Location:
In person