Administrative Sales Support - Tampa, United States - Humana

Description

Become a part of our caring community and help us put health first

Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Administrative Sales Support provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve.

In this role you will support a CarePlus consumer facing office, Manager of Sales Administration, Senior Manager of Medicare Sales, a Director, Career Medicare Sales Representatives, as well as all our partner agents.

Decisions require good time management to prioritize requests, the ability to work efficiently, strong organization and the ability to create processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments and will require someone who is reliable and follows through. Some duties include: being the face of our local office by being in the office five days a week to assist members as well as agents who walk in or call the office. This assistance could include, but not be limited to customer service needs, answering questions, taking messages, Planning and Promoting on site events, Outbound welcome calls, event RSVPs and filling sales material requests. This role would also handle daily office duties such as receiving and sending mail through the USPS, as well as other delivery services. Handling vendors and technicians who need to be scheduled for routine services for the office as well as scheduling/submitting work orders as issues arise in the office that need dealt with by outside vendors. Further tasks could include compiling and completing standard calculations for reporting statistics; confirming the status of orders and collating marketing materials and preparing information, coordinating refreshments and room setup needed for events and team meetings; and completing general administrative duties as needed.

Use your skills to make an impact

Required Qualifications

• 1+ years of administrative experience
• Prior experience with technology to include high level use of laptop, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources.
• Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials.
• Must reside within a daily commutable distance of the assigned market office that you will work in: 4030 W Boy Scout Blvd Tampa, FL, 33607

Preferred Qualifications

• Associates or Bachelor's Degree
• Healthcare industry experience
• Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance

Additional Information

• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
• Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

**CarePlus Perks: **

Full time associates enjoy

• Medical, Dental, Vision and a variety of other supplemental insurances
• Paid time off (PTO) & Paid Holidays
• 401(k) retirement savings plan with a competitive match
• Tuition reimbursement and/or scholarships for qualifying dependent children
• And much more

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$43,400 - $59,600 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CarePlus Health Plans: CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. CarePlus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our