Concierge - Phoenix, United States - C2 Tactical

Description

Job Summary
Provide excellent customer service to our VIP customers in the exclusive members-only 338 Club. Complete POS transactions; provide suggestions on firearms, ammunition and other products; and support our online booking system.


Responsibilities and Duties

• Range Traffic Control (30%)_ The incumbent is responsible for maintaining the orderly checkin of customers in and out of the range. This will include inbound phone calls and reservation coordination with the lanes; accurate accounting of the different forms of tender and ensuring customers entering the range have the proper safety equipment.
• Customer Service_ (40%) Support customers for general questions about the range, pricing, basic offerings of the business. Assist VIP clients with scheduling range time, conference room use, catering, etc.
• Administration_ (30%) The incumbent will be responsible for regular ammunition counts of range ammunition, class signups, memberships, social media marketing and other duties as assigned.

Qualifications and Skills

• Customer service experience required
• PointofSale system experience preferred
• Able to lift 50 pounds while standing
• Able to stand for long periods of time
• Able to use computer for long periods of time