- Customer service calls to determine eligibility, maintains, and completes all eligibility records for family service provider cases, including eligibility screening and assessment of family needs.
- Qualifications Specialist handle customer service calls to assess and determine the eligibility of family services providers to participate in government funded assistance programs.
- Processes childcare eligibility, case changes, drops, and transfers accurately within the required time frame as established by funding sources.
- Providing excellent customer service in a professional manner.
- Contacting customers will be necessary to gather necessary information and explain outcomes, and customer rights and responsibilities.
- Educates new customers coming into family program and offer solutions – example; if they are not eligible, offer other alternatives.
- Qualifications Specialist will do a combination of administrative tasks, client communication, and monitoring to ensure that children have access to safe and quality family services.
- Bachelor's degree highly preferred
- REQUIRED: One to two years of experience in determining eligibility for financial assistance, working directly with customers and entering information into a database. i.e. SNAP, TANF, etc.
- Bilingual in Spanish is a HUGE plus
- Proficiency in Microsoft Word, Microsoft Excel and Outlook is required.
- Prompt and regular attendance is required.
- If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
- If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
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Qualification Specialist - Dallas, United States - CornerStone Staffing
Description
CornerStone Staffing has partnered with a non-profit whose mission is focused on childhood education.
We are currently recruiting for a Family Services- Qualifications Specialist.
Do you have experience qualifying clients for benefits? Do you love to help others?
CornerStone Staffing has your perfect job waiting for you
Job Title: Qualifications Specialist - Family Services
Location: Dallas, 75247
Pay: $20/hr.
Schedule: 8am - 5pm / Mon - Fri
You will interact with customers and family service providers to determine their needs and provide customers with services and information. This includes determining qualifications, providing consumer education as it relates to the importance of quality family services and enrolling customers in eligible provider's centers.
Job Description:
Requirements:
To Apply for this Job:
Click the Apply Online button, then:
After completing the online application, for immediate consideration, you will need to email your resume to:
to schedule a phone interview with a recruiter.Please mention Job #144619 in your email.
#CB
#ZIP
