- On the job training
- Growth Opportunities
- Competitive Pay rates
- Benefits (Medical, Dental and Vision available 1st day after 60)
- Company Paid Life Insurance
- Paid Time Off
- Special Recognition Programs
- Team Member Discounts
- Must have 5+ years experience in hotel or vacation resort environment as a Housekeeping Manager
- Will possess great communication skills
- Well organized and detail orientated
- Bilingual English / Spanish preferred
- Assist the Director of Housekeeping to keep all costs at or below our budgeted guidelines (wages, operational supplies etc.)
- Check 40 guest rooms and 3 documented visitations daily to ensure that both Guest Room Attendant (GRA) and Supervisors are consistent in meeting departmental goals and objectives.
- Ensure that all calls received by housekeeping dispatch are being handled in a expedient manner along with the proper follow-up to ensure that guests service levels are be achieved.
- Train and supervise all new housekeepers and provide ongoing training to current team
- Monitor housekeepers performance. Provide organization, instruction, guidance, communication as well as exercise good judgment, while reinforcing high standards.
- Conduct spot checks on housekeepers.
- Conduct final inspection on all deep cleans.
- Help monitor/control linen inventory
- Organize a plan to mitigate linen loss
- Immediately report any maintenance issues or safety hazards to management for immediate attention.
- Create maintenance work orders in our property management system.
- Regular inventory and inspection of unit assets.
- Quick turnover of homes with back to back bookings.
- Check for and report damages within units prior to next guest arrival.
- Purchasing replacement items for units and stock replenishment, ensuring adequate stock on hand for high use consumables and high turnover items .
- 2-4 years work experience as Housekeeping Manager in Hotel or Resort environment
- 3 plus years of prior experience in hotel/resort of 500 plus rooms (A MUST)
- 80 % of the time is spent on the floor and around the resort supervising the team's performance
- Demonstrates effective oral and written communication skills
- Must possess excellent presentation and interpersonal skills with the ability to effectively interact with all levels within the division
- Ability to work on computer systems to include Excel, PPT and Microsoft Word.
- Demonstrated ability to manage conflict / resolution, stress and time management
- Excellent customer service recovery and high sense of urgency
- Must be proactive, self-motivated and demonstrates the ability to handle multiple projects and changing priorities
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Assistant Director of Housekeeping - Orlando, United States - Paramount Hospitality Management
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