Service Coordinator office Assistant Call Center - Clarksburg, United States - Capital Hot Tubs
Capital Hot Tubs
Clarksburg, United States
Verified Company
3 weeks ago
Description
Office Assistant/Service Coordinator
The area's #1 Hot Tub retailer is seeking an Office Assistant/Service Coordinator for our growing company at our busy Clarksburg, Maryland location.
- Friday; 8305pm.
ROLE and RESPONSIBILITIES:
- Provide excellent customer service to our hot tub, swim spa, and sauna customers
- Entering, maintaining, and growing our monthly valet services/maintenance contracts
- Gathering information pertaining to service requests
- Scheduling service requests
- Scheduling & maintaining 3 Valet Technician schedules
- Inventory control
- Shipping products and receiving parts
- Assist other Admin in misc tasks
- Accurate data entry
- Drive to increase addon sales and recurring contracts
- Any other administrative duties that may be assigned or needed
- Must be on time and dependable
- Ability to lift up to 50 lbs is required
REQUIREMENTS and QUALIFICATIONS:
- Ability to work in a small, busy office environment
- Must have transportation to our location
- Good time management and organizational skills.
- Must be able to multitask and prioritize. Ability to concentrate on detailed information.
- Ability to set own goals, deadlines, and work independently
- Extensive customer service experience with professional courteous phone skills
- Strong office/administrative experience and accurate data entry skills
- Have good attendance and punctuality
- Experience with EVOSUS software a plus
- Experience with UPS and/or SENDPRO a plus
- Customer service experience in a service related company very helpful
- Team player with an attitude for delivering quality service to our customers
Musts before you submit:
- Submit a Cover Letter explaining why you're a good fit for our company
- Submit a resume
- Must have transportation to our office
- Must complete indeed assessments to be considered
Pay:
$ $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Inperson
- Office
Ability to Relocate:
- Clarksburg, MD 20871: Relocate before starting work (required)
Work Location:
In person
