Events Manager - New York, United States - CBRE

CBRE
CBRE
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Events Manager - New York, NY

Job ID

Posted

  • 07May2024
    Service line
  • GWS Segment
    Role type
  • Fulltime
    Areas of Interest
Administrative, Building Management, Communications/Public Relations, Consulting, Customer Service, Design, Executive Management, Facilities Management, Project Management, Town Planning, Workplace Strategy


Location(s)
Manhattan - New York - United States of America, New York - New York - United States of America, New York City - New York - United States of America


About the Role:


As a CBRE Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services.

This job is part of the Events job function. They are responsible for the creation, management, and execution of marketing events for internal and external clients.


What You'll Do:


  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and crosstrain staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Serve as primary contact with clients for meeting & events forecasts and strategies. Troubleshoot and resolve client inquiries and escalated complaints.
  • Maintain department budget. Approve purchase orders for event supplies as requested by the team.
  • Implement enhancements for event success. This includes making improvements to processes, procedures, and systems. Review reports to measure productivity and present findings to management.
  • Ensure operations and vendors are compliant with location requirements.
  • Accountable for tracking department SLAs, KPIs, and benchmarks. Monitor related performance data and identify solutions for gaps.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Identify, troubleshoot, and resolve daytoday and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:


  • Bachelor's Degree preferred with 35 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • Indepth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.
  • Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financialrelated calculations.

What you will need:


Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
In order to thrive in this role you will need:

  • Bachelor's degree (BA/BS) in a related field with 4+ years working in the meetings industry in areas such as a planner, travel manager, hotel sales or similar preferred. Equivalent combination of education and experience will be considered. Certified Meeting Professional (CMP) preferred. Has at least 4+ years of formal supervisory experience.
  • Experience working in or with a multi unit environment e.g. hotel, retail, food, etc. across multistakeholder, matrixed environments on a global scale to achieve objectives preferred.
  • Understands the sales process, meeting dynamics, support services, vendors, and industry at large.
  • Ability to comprehend, analyze, and interpret the most complex business documents.
  • Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
  • Requires indepth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
  • Strong communication, problem solving and organizational skills.
  • Ability to work flexible work schedules based on business need.
  • This role requires significant walking and other means of mobility, and standing for extended periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 35 lbs. and occasionally lift/move up to 50 lbs.
- ualifications,
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color
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