Employee in the field of international administration - Garland, TN, United States - Phoenix Industries

Phoenix Industries

Verified Company

Garland, TN, United States

4 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

WHAT WE DO AND HOW WE WORK
GRENKE AG, with around 2,100 employees in more than 30 countries, is a "facilitator" for small and medium-sized businesses. We provide fast and simple financing solutions that help our customers turn their business ideas into reality. We believe that the business world offers many opportunities, if one has the courage to seize them.

And that's how we operate, both in our interactions with our customers and within our strong teams:
with personality, entrepreneurial thinking, autonomy, healthy pragmatism, and determination. This is part of our company culture - and the opportunity to grow professionally and personally.

WHAT TO EXPECT
// Focus:
Further development and maintenance of our monitoring system
// Monitoring of all contracts to review processes in different countries (mainly through existing Excel-based reports)
// Analysis and preparation of results
// Identifying measures (e.g. trainings, process adjustments, etc.)
// Handling of tickets in the service center (updating processing statuses and providing support for special cases)
// Management of email inbox (communication with other departments and handling of exceptional cases)
// Conducting queries in different countries, gathering information (e.g. about the process flow, possible solutions, and special circumstances)
// Handling of small projects (both internally and cross-team) and standardization and optimization of administrative processes
// Creation and delivery of (mainly English) trainings via Teams, depending on the topic (for the monitoring department and potentially other