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    Service Manager - Birmingham, United States - Goodyear

    Goodyear
    Goodyear Birmingham, United States

    3 weeks ago

    Goodyear background
    Description

    ** Service Manager - Vestavia Hills, AL**

    Date: Jul 15, 2021 Location: Vestavia Hills, AL, US, 35216

    Company: Goodyear Job Req ID: JR **Goodyear. More Driven.**

    **IMMEDIATELY HIRING APPLY TODAY**

    **Safety is our priority COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates and our guests.**

    Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader

    **General Description:**

    As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today

    **Responsibilities will include, but will not be limited to:**

    Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests

    Help drive and reach sales goals through guest interactions including tire and service sales

    Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

    Responsible for contributing to the training and development of service department associates

    Articulate all warranties, promotions, and advertisements

    Utilize tools provided to make recommendations to guests based on manufacturing guidelines

    Maintain a clean and safe work and guest area

    Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

    **Basic Qualifications:**

    Minimum 1 year of previous Automotive Service management experience

    Valid driver's license

    High School Diploma or GED

    Must be at least 18 years of age

    No relocation is being offered for this position

    Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

    **Preferred Qualifications:**

    Previous automotive service sales experience

    Previous automotive service experience

    **Position Criteria:**

    Strong work ethic; independently motivated to produce results with limited influence from others

    Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

    Ability to review, analyze, and interpret information, identify problems, and make decisions

    Ability to read, understand, and follow procedures and guidelines

    Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays

    Commitment to following established safety policies and procedures.

    Goodyear is one of the worlds largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

    Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call

    Click for more information about Equal Employment Opportunity laws, and for additional supplementary information.

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