Jobs
>
Portland

    Field Service Supervisor - Portland, United States - Pacific Office Automation

    Default job background
    Description

    Position

    We are seeking a Field Service Supervisor for our office in Beaverton, OR.

    Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Techs productivity and job-related personal growth.

    Essential Job Duties

  • Routinely demonstrates and creates a helpful and positive work culture
  • Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors
  • Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct
  • Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration
  • Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance
  • Maintain technical knowledge on all products
  • Make recommendations to Field Service Manager for any identified service training needs
  • Assist Sales department with sales demos as requested
  • Handle service calls in the event that the open call load is high
  • Other duties assigned as needed
  • Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees;
  • Qualifications

  • Excellent communication skills, verbal and written; strong customer service skills
  • Strong relationship management skills with customers, vendors and employees within the company required
  • Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment
  • Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities
  • Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions
  • Must have strong ethics and work as an effective, collaborative team member
  • Computer literacy and experience working with MS products: Outlook, Excel and Word
  • Ability to work evenings and weekend hours during peak periods
  • Experience

  • Associate's degree or equivalent
  • 3+ years related experience required, industry experience preferred
  • Pacific Office Automation Benefits

  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA Programs

  • Education Realty Trust Inc.

    Service Supervisor

    20 hours ago


    Education Realty Trust Inc. Portland, United States

    Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. · JOB DESCRIPTION · * Assists and ...


  • Pacific Office Automation Portland, United States

    We are seeking a Field Service Supervisor for our office in Beaverton, OR. Primary Objectives/ Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recr Field Service, Supervisor, Se ...


  • Schnitzer Properties Portland, United States

    The Service Coordinator Supervisor will provide supervision and oversight of the resident services staff and case management services to residents who are at risk of eviction within the HUD property management department. They will also coordinate a variety of educational service ...


  • Schnitzer Properties Portland, United States

    The Service Coordinator Supervisor will provide supervision and oversight of the resident services staff and case management services to residents who are at risk of eviction within the HUD property management department. They will also coordinate a variety of educational service ...


  • Pacific Office Automation Portland, United States

    Job Description · Job Description · Pacific Office Automation · is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. ...


  • Ross Stores Portland, OR, United States Full time

    Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. Our commitment to Diversity, Equity & Inclusion, and our community. We strive to be a positive force in our community. · 7 billion, we are ...


  • Pacific Office Automation Portland, United States

    Job Description · Job DescriptionPacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With ove ...


  • SCHNITZER INVESTMENT CORP Portland, United States

    Job Description · Job DescriptionThe Service Coordinator Supervisor will provide supervision and oversight of the resident services staff and case management services to residents who are at risk of eviction within the HUD property management department. They will also coordinate ...


  • PacifiCorp Portland, United States Full time

    General PurposeSupervises a location or segment of a larger department. Implements business objectives, strategies and plans and oversees daily work functions. Responsible for selecting, coaching, and developing employees and management of salaries. Responsible for process improv ...


  • Pyramid Global Hospitality Portland, United States Full time

    Overview · Come be a part of something bigger Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great ...

  • Education Realty Trust Inc.

    Service Supervisor

    1 day ago


    Education Realty Trust Inc. Beaverton, United States

    Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. · JOB DESCRIPTION · * Assists and ...

  • CASCOBAY CLEANING SERVICES

    Night Supervisor

    1 day ago


    CASCOBAY CLEANING SERVICES Portland, United States

    **Job Title: Night Supervisor** · **Job Type**: Full Time · **Location**: Portland, Maine · **Summary**: · We are a Commercial Cleaning and Restoration company seeking a highly organized and experienced Night Supervisor to join our team in Portland, Maine. The **Night Supervisor* ...

  • Westin Portland Harborview

    House Attendant

    1 day ago


    Westin Portland Harborview Portland, United States

    Job Summary: · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lob ...


  • Maine Medical Center Portland, United States

    **Position Summary** · This is a full-time retail position in a clinical setting. The ideal person will enjoy working with people and will be acutely aware of the confidentiality of patient information. The Clerk position involves standard retail functions; merchandising, selling ...


  • Center for Autism and Related Disorders Portland, United States

    ORGANIZATION · Pantogran, DBA CARD, is seeking highly motivated professionals to join our team. As a part of our growing organization under new ownership, you'll have the opportunity to contribute to our success and take advantage of new policies and benefits. We offer a dynamic ...


  • F.W. Webb Portland, United States

    F.W. Webb, New England's largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time 2nd Shift Warehouse Associate for its Portland, ME location. · **Responsibilities**: · - Pick, pack, process, and ship inventory both internally and ex ...


  • Penske Truck Leasing Portland, United States Full time

    Looking for a technician position? · Ready to accelerate your career while helping our customers move forward? · As a technician at Penske, you'll do exactly that. At our Gresham branch, you'll perform preventative maintenance and repairs of all levels on the newest and best main ...


  • Penske Truck Leasing Portland, United States Full time

    43 Hemco Rd South Portland, ME, 04106 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained flee ...


  • Penske Truck Leasing Portland, United States Full time

    4110 N.W. ST Helens Rd. Portland, OR 97210 · What's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the ...


  • Penske Truck Leasing Portland, United States Full time

    18900 NE San Rafael St, Portland, OR 97230 · What's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the ...