Mechanical Claims Specialist - Springfield, United States - Ally

Ally Springfield, United States

1 week ago

Description

General information

Ref # 17696

Remote? Yes

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some clich people put on job postings. We live this stuff We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

Location: in-office Schaumburg, IL (if you live within a commutable distance); otherwise remote

Pay: $26.50/hr + 5% annual bonus

Are you an auto mechanic, dealership service manager, service technician, a recent grad with auto mechanics education, and/or someone who has a love and passion for all things auto? The Mechanical Claims Specialist (MCS) role at Ally is perfect for those who love working with cars but are tired of the manual labor and retail hours that go along with it The MCS supports the Repair Technicians at our dealer customers and repair facilities, using their mechanical experience & knowledge to provide policy assistance and technical claim support on the vehicle service contract program and other insurance programs (GAP, Tire & Wheel, etc.) to dealers, repair facilities, retail customers, and financial institutions.

The Work Itself

Leverage your auto mechanic expertise to assist automobile technicians and dealer representatives in skill areas (Engine, Electrical, Transmission, Diesel, Body & Chassis) and diagnose problems using systematic listening and probing approach
Respond to inbound calls and written correspondence from customers, repair facilities, and financial institutions to assist with policy administration and claim inquiries
Troubleshoot complex auto problems and achieve total customer satisfaction when handling contract and claim matters
Perform follow ups on existing cases and close cases as appropriate
Check for existing case information through research, manuals, database or contacts

The Skills You Bring

2 + years' experience in automotive repair industry; we love to hire auto mechanics, service or parts managers from dealerships, service technicians, employees from auto retail stores, and recent college grads with technical degrees/certifications in auto mechanics
Strong mechanical background with ability to communicate effectively with repair facilities to acquire necessary information and provide world class service to our customers
Problem solver with the ability to negotiate and make quick decisions while managing conflicting priorities
Knowledge of computer basics and navigation of technical platforms; must pass virtual mechanical test as part of the interview process
Minimum of a high school diploma or equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 53040

Experienced: 60320

Expert: 67600

Incentive Compensation: This position is eligible to participate in our annual incentive plan

Mechanical Claims Specialist

1 week ago

Ally Springfield, United States

**General information** · **Ref #** 17696 · **Remote?** Yes · **Ally and Your Career** · Ally Financial only succeeds when its people do - and thats more than some clich people put on job postings. We live this stuff We see our people as, well, people - with interests, famili ...
Di Claim Specialist

6 days ago

MASSMUTUAL Springfield, United States

**DI Claim Specialist, DI Claims** · **Springfield Office, Fulltime (Hybrid)** · We're growing and our clients deserve the best. As a DI Claim Examiner,** **you will be responsible for adjudicating Individual Disability Income and Life Waiver of Premium claims of varying complexi ...
Life Claim Specialist

1 week ago

MASSMUTUAL Springfield, United States

**The Opportunity** · **The Team** · The Life Claims team manages the overall end-to-end process, from initial claim notification to approval and disbursement of the proceeds to our beneficiaries. The team is comprised of examiners, senior examiners and consultants. Accountabilit ...
RCIS Crop Claims Specialist

3 weeks ago

Zurich NA Springfield, United States

RCIS Crop Claims Specialist · 111788 · Zurich is currently looking for a Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through ...
CorVel University Claims Trainee

3 days ago

CorVel Corporation Springfield, United States Full time

The CorVel University Claims Trainee is an entry level position for those who are interested in developing a career path in claims adjudication within Workers' Compensation, Liability, or Subrogation. The CorVel University Claims Trainee will participate in CorVel Claims College, ...
Billing Specialist

2 weeks ago

CoxHealth Springfield, United States

Summary · The Billing Specialist is responsible for ensuring accuracy in billing claims to insurance companies. The position is responsible for attaining and maintaining comprehensive knowledge of billing regulations and guidelines set by the insurance companies. Reviews to effi ...
Billing Specialist

3 weeks ago

CoxHealth Springfield, United States Full time

Summary · Best in Class Work Environment 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek · Benefits Robust, fully customizable benefits package ...
Environmental Health Safety Specialist

3 weeks ago

Talent Search Group Springfield, United States

Title: EH&S Analyst/Specialist- up to $90k, 5% bonus, relo package · Must Haves: · Bachelor's Degree (Safety, Industrial, EHS, equivalent) – send superstar with AS or no degree too · **Emphasis for this role is on Health and Safety NOT HAZMAT and/or chemicals. If someone has both ...
Medical Billing Customer Experience Team Lead

1 week ago

Teleperformance Illinois, United States

Overview · About TP · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With more than 410,000 inspire ...
Commercial Insurance Client Relations Specialist

3 weeks ago

Nixon & Lindstrom Insurance Springfield, United States

Nixon & Lindstrom Insurance is seeking someone to join our team as a Commercial Lines Client Relations Specialist. This person will provide service to a commercial lines book of business and aid our sales team in marketing and binding new accounts. · Duties/Responsibilities: · As ...
Insurance and Authorization Specialist

1 week ago

Phoenix Home Care & Hospice Springfield, United States Full time

Phoenix Home Care & Hospice is adding an Insurance and Authorization specialist to our Springfield, Mo team · We're looking for a hard working, dynamic and fun individual to join our team. If you have an eye for detail, strong work ethic and are looking for an amazing office cult ...
Administrative Support for K-12 Standards

2 days ago

Illinois State Board of Education Springfield, United States

Career Opportunity · Position:Administrative Support for K-12 Standards & Instruction Team (Program Specialist II #121)Inventory#:121Location:SpringfieldUnion:AFSCMEDepartment:Standards & InstructionStarting Salary:$3,042Full Salary Range:$36,500 - $59,000Office Hours:Monday – F ...
Follow Up Specialist

2 weeks ago

Memorial Health Springfield, United States

Follows up on outstanding payments due on all types of open medical insurance claims, i.e., managed care and commercial. Coordinates activities with external insurance companies for the resolution of patient account balances. Ensures compliance with managed care guidelines and MM ...
Follow Up Specialist

2 weeks ago

Taylorville Memorial Hospital Springfield, United States

Overview · Follows up on outstanding payments due on all types of open medical insurance claims, i.e., managed care and commercial. Coordinates activities with external insurance companies for the resolution of patient account balances. Ensures compliance with managed care guidel ...
Release of Information Specialist

6 days ago

Springfield Clinic Springfield, United States

The Release of Information (ROI) Specialist is responsible for copying and processing confidential outgoing information to be released from the organization, requesting paper records as they exist, printing electronic documents, prioritizing all incoming work types, and logging i ...
Workers Compensation Specialist

5 days ago

Bass Pro Shops Springfield, United States

POSITION SUMMARY: · The Workers Compensation Specialist position is responsible for oversight of the administration of Bass Pro's Workers Compensation benefit to Outfitters. This includes the development of Workers Compensation claims policies and procedures, assessing and direc ...
Workers Compensation Specialist

1 week ago

Bass Pro Shops Springfield, United States

POSITION SUMMARY: · The Workers Compensation Specialist position is responsible for oversight of the administration of Bass Pros Workers Compensation benefit to Outfitters. This includes the development of Workers Compensation claims policies and procedures, assessing and direct ...
Support Specialist

1 week ago

American National Springfield, United States

Support Specialist · American National is hiring a Support Specialist to support our Property & Casualty Auto Claims Department. In this role you will work closely with our Claims staff to assist in the daily operations of the department. · What You'll Do · * Process daily outgoi ...
Interviewing Family Medicine Physicians for Western Chicago, IL

4 hours ago

Enterprise Medical Recruiting Illinois, United States

An established western Chicago-based hospital-owned multi-specialty group is adding a BC/BE outpatient family medicine physician to a busy, established family medicine office. Medical Group is a physician network of over 160 providers in nearly 25 specialties that provides access ...
Customer Care Dealer Support

2 weeks ago

Ally Springfield, United States

**General information** · **Ref #** 17470 · **Remote?** No · **Ally and Your Career** · Ally Financial only succeeds when its people do - and thats more than some clich people put on job postings. We live this stuff We see our people as, well, people - with interests, familie ...