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Senior IT Project Manager - Newton, United States - Bright Horizons Children's Centers
Description
The Senior Project Manager (SPM) is responsible for managing the implementation of IT-driven projects within Bright Horizons and their portfolio of lines of business.
The SPM will be responsible for driving the full lifecycle of project delivery, from inception, business case creation and approval, through to requirements definition, implementation and roll out, working with a cross functional team of business and technical resources.
The SPM will be ultimately accountable for the success of the project and work closely with the business sponsors of the project to ensure objectives are delivered as expected.
Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education.
We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.
This is a hybrid role sitting in our Newton, MA office.What we hope you bring to the role:
General Project Management Skills
Understand initiatives in order to facilitate the definition of project scope, goals, deliverables and ultimately create project work plans
Consult with management and review project proposals to determine goals, time frames, budgetary requirements, process and procedures for accomplishing the project, staffing requirements, and allocation of resources.
Develop project plans based on a clearly articulated approach and strategy; specifying required tasks and resources and their required skill sets, specific deliverables, milestones, dependencies, identification of risks, and mitigation plans.
Effectively drive the requirements definition process, working closely with the business analyst(s) and business stakeholders.Provide leadership and direction to project team members; driving accountability and engagement; coordinate activities of project resources to ensure project progresses on schedule and within budget.
Monitor, report and follow-up on the status and next steps of all project componentsEffectively identify, analyze and communicate downstream impacts of project changes; navigating project changes effectively by removing barriers.
Effectively apply Bright Horizons IT Project methodology and enforce project standards
Prepare for engagement reviews and quality assurance procedures
Minimize business exposure and risk on project. Ensure project documents are complete, current, and stored appropriately
Communication
Facilitate team and client meetings effectively
Hold regular status meetings with project team
Effectively communicate relevant project information to senior leadership
Deliver engaging, informative, well-organized presentations that are effectively tailored to the intended audience
Adjust communication strategy and approach to match the needs of specific business groups, individuals and partners and ensure that all materials created for communicating and facilitating discussion of intended approach are carefully tailored to the intended audience to ensure that business owners are able to give complete and accurate feedback
Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications, process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be met
Serve as a communication bridge between business leaders and developers to facilitate understanding of initial requirements, questions and changes across these groups.
Resolve and/or escalate issues in a timely fashionUnderstand how to communicate difficult/sensitive information tactfully
Teamwork
Work closely with the business functional areas, technical teams and vendors in defining systems/project priorities, scope, approach, resource requirements, timing of deliverables and funding.
Consistently acknowledge and appreciate each team member's contributionsEffectively utilize each team member to his/her fullest potential
Motivate team to work together in the most efficient manner
Facilitate retrospective reviews of project to ensure that course correction is possible in a proactive manner or that learnings can be applied to future projects
Mitigate team conflict with transparency to mitigate any risks to project success
Decision making authority:
Exercise sound judgment to meet deadlines and prioritize projects and tasks.
Work with minimum supervision, but, when necessary, consult with the senior management of IT and lines of business for direction and/or clarity.
Work closely with, but, not limited to marketing, finance, internal audit, IT, cost center owners, directors/principals, 3rd party suppliers and supply management to ensure their needs are being met in a timely and professional manner.
What we hope you bring to the role:
Bachelor's Degree or higher in Engineering, Technology or related field
Full project lifecycle- from conception to production managing all aspects of solution delivery including; inception, scope definition, business case development and approval, resource planning, requirements gathering through development and ultimately deployment, budget management, status reporting, and risk management.
Leadership - Leading, motivating and directing a cross-functional workgroup while being flexible in a fast-paced, changing environment, prioritizing and executing tasks while reacting to project adjustments and alterations promptly and efficientlyMethodology - Structured project management methodologies with formal tools/approaches. Experience with recognized project management tools including MS Project, SharePoint as well as different project management software; possess technical competency with various software programs including Word, Excel, PowerPoint, and Visio
Communication - Excellent facilitation, verbal and written communication and interpersonal skills with the ability to communicate effectively at all levels and to all functional groups, translating technical requirements and issues into appropriate business context.
Vendor Management - Apply best practices for management key business partnerships licit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party partners)Self-Direction - Self-starter with the ability to work independently with minimal supervision in a dynamic environment with rapid development cycles, multifunctional teams and tight project timeframes.
PMP (Project Management Professional) Certification or equivalent desiredLimited travel may be required
The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening.
Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons:
Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families.
Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives.
Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more.
Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home.
All in a workplace where you can be you. Come build a brighter future with us.HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at
or
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination.
Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster:
EEO - English
and
EEO - Spanish
along with information on the
Family and Medical Leave Act (FMLA)
and
Employee Polygraph Protection Act (EPPA)
.
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or
. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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