- Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training\.
- If guest is utilizing any additional bedding \(rollaway\) ensure that there is ample linen and amenities\.
- Remove all soiled linens and towels from room and store on back landings\.
- Inspect all guestroom fresh linens for cleanliness and sub standard appearance\.
- Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals\. After cleaning, dry all areas, fixtures and surfaces, ensuring no water mark/spots\.
- Arrange all toiletries straightened on a piece of cloth in occupied guestrooms\.
- Replenish all amenities and terry items\.
- Efficiently make bed to meet appearance standard as demonstrated\.
- Arrange all clothing items in occupied guestrooms are folded neatly and pair guest shoes according to standards as demonstrated\.
- Upkeep guestroom and bathroom to include all inside windows and mirrors\.
- Remove all in room dining trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up\.
- Remove any used glasses or in room dining soiled plates cutlery from the room\. Ensure reporting of replacement as necessary from respective departments\.
- Ensure waste baskets empty and clean\.
- Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas\.
- Ensure entry floor area is free of debris and clean in appearance\.
- Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task\.
- Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment\.
- Ensure that all electronic devices \(television, remote controls, stereo, and telephones\) are working properly\.
- Evaluate work assignment and prioritize work load according to guest requests\.
- Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file\.
- Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards\.
- Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures\.
- Possess a positive and outgoing personality
- Must possessgood written and verbal command of the English Language
- Minimum of two years previous housekeeping experience as a room attendant
- Attention to detail is very important
- Professional appearance and grooming
- Hospitality \- We're passionate about delivering exceptional guest experiences\.
- Integrity \- We do the right thing, all the time\.
- Leadership \- We're leaders in our industry and in our communities\.
- Teamwork \- We're team players in everything we do\.
- Ownership \- We're the owners of our actions and decisions\.
- Now \- We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
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Guest Room Attendant - Las Vegas, United States - Hilton
Description
As a Guest Room Attendant, you would be responsible for the overall cleanliness of all guestrooms that you are assigned to clean\.
Organizational Structure: You will report directly to the Director of Housekeeping / Housekeeping Managers\.
#
What will I be doing?
Guest Room Cleanliness and Tidiness:
Guestroom equipment and facilities:
Guest Request Handling:
Other:
What are we looking for?
As a Guest Room Attendant, the ideal candidate will have the following qualification:
Specifically, we look for demonstration of these Values:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http:
//jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\
Job: _Housekeeping and Laundry_
Title: _Guest Room Attendant \(Part\-Time\) \- Waldorf Astoria Las Vegas_
Location: _null_
Requisition ID: _HOT0AKYU_
EOE/AA/Disabled/Veterans