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    Receptionist - Brandon, United States - Suncoast Community Health Centers Inc.

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    Job Description

    Job DescriptionPOSITION TITLE: RECEPTIONIST FLSA: NON-EXEMPT

    REQUIRED EDUCATION, SKILLS, AND ABILITIES:

    • High School Diploma/GED required.
    • Interpersonal skills.
    • Two-year experience in reception/telephone operation, preferably in a health care environment.
    • Experience with business machines, i.e. computers, calculators, etc.
    • Medical experience preferred
    • Bilingual (English/Spanish) preferred

    PRINCIPAL DUTIES:

    • Greet patients and visitors, determine their needs, and guide them to the appropriate areas for service.
    • Inform the patients about registration procedures and the services provided.
    • Provide information to patients, answer questions and hand out forms, surveys, pick-up/drop-off area for paperwork/forms/referrals; expedite requests for medical records.
    • Answer and screen incoming phone calls and transfer them to appropriate extensions.
    • Take messages when unable to transfer phone calls (if a line is busy or there is no answer) and/or handle as per specific instructions.
    • Log all incoming mail and maintain all medical records according to policy
    • Serve as a liaison between the front office and other departments.
    • Assists front office, as needed
    • Other duties as assigned.

    SUPERVISORY RESPONSIBILITIES:

    • None
    Job Posted by ApplicantPro


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