- Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers.
- Supervise Case Managers and provide coaching, training, and staff development as needed.
- Manage the shelter's multidisciplinary team.
- Champion the use of Evidence Based Practices (EBP) in all aspects of Win services.
- Use and promote EBP, MI, MIC, and TIC to exceed program goals.
- Assume responsibility for Program Services in the absence of the Program Director.
- Participate in DHS daily housing metrics calls.
- Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences.
- Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP).
- Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children's Services (ACS) as needed.
- Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart.
- Ensure Case Managers maintain current and accurate confidential case records with all required documentation.
- Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and Win audit readiness.
- Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services.
- Attend regularly scheduled CARES training sessions to obtain DHS updates.
- Develop and conduct client activities/workshops.
- Schedule and attend client monthly house meetings.
- Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved.
- Prepare accurate and timely reports required by funders and Win.
- Perform other related duties as needed.
- Must be able to work one evening weekly, one Saturday a month, and holidays.
- Must be able to ascend/descend stairs in the building where client families reside.
- Must be able to escort clients to appointments as needed.
- Commitment to Win's mission, vision and values.
- M.S.W. or a related degree required with 3 to 5 years of experience in family and/or single adult residential counseling services.
- At least one year of supervisory experience a plus.
- Familiarity with EBP, MI, and TIC.
- Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness.
- Must be able to work effectively with a diverse staff.
- Excellent organizational and communication skills, written and verbal.
- Must be able to work effectively in a team environment
- Familiarity with entitlement systems and procedures.
- Working knowledge of substance abuse issues a plus. S
- Solid computer skills, including Microsoft Office and Outlook.
- Knowledge of CARES a plus.
- Bilingual – English/Spanish a plus.
- Core Competencies:
- Leading Others:
- Facilitating Change:
- Managing Performance:
- Applying and Developing Expertise:
- Communicating and Collaborating:
-
Social Services Coordinator/assistant
3 days ago
Brooklyn Chinese-American Association Brooklyn, United StatesA non-profit multi human services organization serving primarily Asian-Americans in Sunset Park, Brooklyn is seeking Social Services/Senior Services Coordinator or Assistant for its social services or senior services program. · Applicant for Director position must meet the follow ...
-
Social Services Program Director
2 days ago
Epiphany Staffing Brooklyn, United StatesOur client, a reputable non-profit organization in NYC is looking for a Program Director for their location in Brooklyn/Developmental Disabilities Division. · The Program Director is an empathetic and compassionate leader who will focus on enhancing the quality of life of all the ...
-
CAMBA Brooklyn, United States**Who We Are**:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in ...
-
Social Services Director
12 hours ago
Cherokee Federal Manhattan, United StatesPlease Note: This position is pending a contract award. · **Social Services Director will oversee all case management and social services at a City Sanctuary Facility provider at a specific sanctuary hotel site. In the role of Social Services Director, your primary objective is t ...
-
Social Services Specialist
1 day ago
WellSpan Health Services York, United States**Part-time, Days** · **General Summary** · Processes requests for FBMHS from patients and families and referral sources. ...
-
Director of Social Services
1 week ago
Lantern Community Services Inc Queens, United States**Reports to**:Shelter Director · **Status**:Full-time · **FLSA Classification**: Exempt · **Job Location**: Jamaica, Queens · Salary Range: $60,000 - $75,000 · **Essential Functions**: · - Reasonable accommodations may be made to enable individuals with disabilities to perform e ...
-
Social Service Outreach Specialist
5 days ago
Hudson Guild New York, United States**POSITION OVERVIEW**:Under the supervision of the Program Director for NY Connects, the Social Service Outreach Coordinator is responsible for providing all participants that call and/or visit, with free and objective information about long term services and supports (LTSS). The ...
-
Director of Social Services
1 week ago
DT Long Island City, United States**Director of Social Services Needed for a Migrant shelter in Long Island City.** · We have a great chic building, a great motivated staff and room for growth · LGBTQAI+ Friendly a must · - **Key Responsibilities**_ · Supervise case management staff assigned in the following task ...
-
Director of Social Services
12 hours ago
Urban Resource Institute Jamaica, United States**Position Overview**: · The Director of Social Services has oversight of all aspects of the social services and case management components of the program. · **Responsibilities**: · - Directs overall management of the social service component ensuring that all contractual obligat ...
-
Social Services
3 days ago
ICL Brooklyn, United StatesNOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).The Social Services Supervisor is responsible ...
-
Social Services
22 hours ago
ICL Brooklyn, United StatesNOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine). · The Social Services Supervisor is responsi ...
-
Metropolitan Council on Jewish Poverty New York, United States**FLSA**:Non-Exempt/Overtime Eligible · **Benefits**:Eligible · **Hours Per Week**:40/Full-time · - Met Council is America's largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, ...
-
Master's Level Foster Family Services Social
11 hours ago
New Alternatives for Children, Inc. New York, United States**New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in** · Midtown Manhattan, with a satellite Bronx office, dedicated to serving children and families · with medical complexity, chronic health conditions, significant disabilities and behavioral ...
-
Breaking Ground New York, United States**ABOUT US**: - We believe that everyone deserves a home · Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people mai ...
-
Director of Social Services
1 week ago
Care Center for Nursing and Rehabilitation Staten Island, United StatesAre you ready to embark on a rewarding journey with a team of quick thinkers, impeccably organized professionals, who exude reliability and genuine care? If so, we invite you to consider the extraordinary opportunity of becoming our Director of Social Work at our esteemed skilled ...
-
Social Services Coordinator
1 day ago
Franciscan Ministries Lindenhurst, United StatesOverview: · The Village at Victory Lakes · Lindenhurst, IL · PT- Social Services Coordinator · Flexible Schedule · **Rate based on experirence starts at $17.50** · **The Village at Victory** **Lakes**, a part of Franciscan Ministries, is hiring a** Social Services / Discharge Pla ...
-
Supervisor of Social Services
1 week ago
Services for the UnderServed, Inc. Brooklyn, United StatesS:US Is seeking a Supervisor of Social Services for our transitional housing shelter in Brooklyn. This position is locaterd at St. John's Place Brooklyn, NY Schedule: Monday-Friday 9 a-5 p, with flexibility and on-call. Great opportu Social Services, Supervisor, Substance Abuse, ...
-
Social Services Coordinator
3 days ago
Good Shepherd Services Brooklyn, United StatesAbout Us: · Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every pers ...
-
Social Services Coordinator
2 days ago
Good Shepherd Services Brooklyn, United StatesAbout Us: · Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every pers ...
-
Social Service Supervisor
1 week ago
Tandym Group Brooklyn, United StatesA nonprofit services organization in New York City is looking to add a new Social Service Supervisor to their growing team in Brooklyn. In this role, the Social Services Supervisor will be responsible for ensuring the Case Managers working in shelters provide quality services to ...
Supervisor, Social Services - Brooklyn, United States - Win (Women In Need)
Description
Title of Position:
Social Service Supervisor
FLSA Status:
Exempt
Department:
Transitional Housing
Reports to:
Program Director
Salary:
$61,019.34 per year
Positions reporting to this position:
Case Managers
Purpose of the Position:
The Social Service Supervisor is responsible for ensuring Case Managers working in shelters provide quality services to families in accordance with all the Department of Homeless (DHS) services, the NYS Office of Temporary Disability Assistance (OTDA), and Win requirements.
The Social Service Supervisor will provide supervision to Case Managers using Evidence Based Practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), and boundary setting.
Responsibilities:
Essential Functions:
Qualifications:
Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the customer's needs.
WIN'S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.
We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
#IND#ZR
