Employee in Sales Support - Michie, TN, United States - Orion Innovations
Description
The cement and lime works OTTERBEIN is a medium-sized family business in the construction materials industry with its own production of cement, lime, plaster, and mortar.
Our strength lies in the combination of over 130 years of company tradition with forward-looking innovation."Those who rely on nature can count on us" - under this motto, we supply customers in Germany and neighboring European countries with numerous innovative products for various applications, such as monument preservation and ecological construction, environmental protection, construction and building materials industry, and agriculture.
To strengthen our team, we are currently looking for a technically skilled and highly motivated
Sales Support Specialist (m/f/d)
Your responsibilities:
- Receiving and processing customer inquiries and orders
- Independently creating offers with thorough review of all content and conditions
- Coordination with dispatch regarding delivery dates and product availability
- Obtaining freight quotes and coordinating small quantities
- Statistical analysis and creation/update of price lists
- Creating customer information letters and maintaining relationships with existing customers while acquiring new ones
- Assisting with projects, participating in trade shows and customer events
- Handling product, invoice, and customer complaints
- Assisting with the creation of exportrelated documents
- Covering for colleagues during vacation or sick leave in order processing and invoicing
Your profile:
- You have completed a commercial apprenticeship
- Your analytical and organizational skills, as well as your independent and reliable work ethic, demonstrate your commitment and team spirit
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