Supv Centralized Referral Dept - Kalamazoo

Job summary

Responsibilities

• Supervises coordinates daily workflow referrals ensuring accurate efficient referral processing
• Monitors rectifies bottleneck situations Performs testing upgrades all department systems Monitors overall function Referral Process day-day basis directs workflow ensure that department hospital resources utilized efficiently maintaining good customer service Adjusts staffing meet volumes ensure minimum overtime use people providing enough staff meet established department standards Ensures that departments meeting minutes memos forms completed timely manner Maintains all manuals QA reports Follow up complaints issues timely manner Schedules department staff ensuring equitable work staff distribution adjusts staffing meet volume Submits complete thorough performance reviews each direct report within established guidelines Maintains updates keeps current complete documentation employee file This includes positive feedback recognition problem follow notable events conversations Hires qualified staff accordance hospital policies meet needs Works toward solutions for issues Responsible for on-call rotation weekends holidays ensure that departments are at times Directs employees prioritizing workload Works independently Manager overseeing works overseas oversees performing direction.
  

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  Job description

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