Senior Leave Management Analyst - Louisville, United States - Marsh & McLennan Companies

Marsh & McLennan Companies Louisville, United States

4 weeks ago

Description

Company:
MMC Corporate

Description:

Marsh McLennan is seeking candidates for the following position to support our Louisville, KY location.

Senior Leave Management Analyst

What can you expect?

As a Sr. Leave Management Analyst, you will be an essential member of the team who will liaise with stakeholders of different levels
Opportunity to enhance your skills and knowledge on Leave Management and work in a global, diverse, forward-thinking environment where everyone is encouraged to be a leader and shape their career
You will be joining a leading professional services company in the areas of risk, strategy and people, with a 150-year heritage of shaping industries, driving innovation and serving the public good
A fast-paced, exciting and friendly culture
You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace
You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

What is in it for you?

A culture of belonging, innovation, collaboration, internal mobility and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
Competitive pay, full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)
Generous paid time off for vacation, sick, company holidays and time to give back to your community; flexible work culture
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
Opportunities to participate in our mentor programs and network with other colleagues in our Business Resource Groups (BRGs) - Mercer Cares (community involvement), PRIDE, , Racial & Ethnic Diversity and Rising Professionals Network

We will count on you to:

Utilize case management software to effectively manage end-to-end process of employee leaves; includes, but is not limited to, following the wizard based questions to confirm policy applicability/eligibility and explain job protection rights; initiating required correspondence; liaising with 3rd party vendors for medical information; confirming and documenting FMLA related absences and completing all required tasks as indicated by the case management software work/task list
Provide input on existing Standard Operating Procedures (SOPs) and assist with creating new SOPs; follows (SOPs) and company policies as well as Local, State and Federal guidelines, for all leave types at all times, to ensure compliance and minimize risk.
Liaise directly with internal and external stakeholders including Global Benefits, Employee Relations, Legal, Payroll and 3rd party provider; if necessary, partner with HR Shared Services management to provide guidance to junior leave staff in cases that are complex or require escalation
Ensure documentation and maintenance of US Leave Management Standard Operating Procedures via Knowledge Base; ensure execution of day-to-day operational tasks, such as queue management, case/work load evaluation and provide feedback to junior team members and HRSS Operations when issues are identified
Provide guidance for development of training, documentation, work-flow and reporting for processes
Provide on-boarding and training for US Leave Management and Tier 1 in partnership with Shared Services
Update and maintain the HR Systems of Record with all information pertaining to an employee's leave; this includes, but is not limited to, updating the employee's record to stop/start/reduce pay in compliance with leave policy approval/denial, updating the employee's attendance record and documenting all activity
Utilize data and reporting from case management tools used by US Leave Management to ensure that Service Level Agreements (SLAs) are met and/or exceeded; communicate effectively with Tier 1 Customer Service Representative to ensure customer service SLAs are met and/or exceeded

What you need to have:

Associate's Degree in Business, HR or related field
Minimum 2 year of HR Generalist or related experience
Strong verbal and written communication skills
Ability to adapt and be flexible in a dynamic environment
Excellent organizational skills and collaborate with colleagues
Proficient skills with MS Office Suite - Excel, Word and PowerPoint

What makes you stand out:

Experience with group benefits with emphasis on leave - STD/LTD, maternity, parental, Workers Compensation, etc.
Bachelor's or Master's Degree preferred in Business, HR or related field

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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