Investment Operations Admin - Tarrytown, United States - Citizens

Citizens

Verified Company

Tarrytown, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description

The Investment Operations Administrator will be responsible for assisting the Operations and Wealth Manager Teams with tasks related to client onboarding and maintenance including account openings, terminations, and client billings.

Colleague will report directly to the manager of the Investment Operations Team at Citizens Private Wealth.

Primary responsibilities include

New client onboarding and tracking, including preparation of Letters of Engagement, Courtesy Letters, PIF submissions and approvals, Add Sheets, Salesforce entries
Client terminations, including final fee calculations, preparation of Termination Packages, and Delete Sheets
Review initial fee schedules setups and changes to client fee agreements
Review and verify accuracy of quarterly invoices in accordance with clients' fee agreements
Debit fees from clients' investment accounts and maintain list of clients' fees accounts
Track and monitor quarterly fee debits schedule and outstanding fees; follow up with appropriate individuals/teams when needed
Review and reconcile daily fee payments
Process credits and reversals to clients' accounts due to duplicate payments, overpayments
Work with Bookkeeper to research and resolve any discrepancies on AR Report
Gather documents for audits and other quarterly reviews
Assist with ad hoc projects related to the above tasks
Scan/file documents into electronic filing system, CabinetSAFE

Qualifications

Must possess and display excellent organization and communication skills
Excellent time management and prioritization skills
Ability to handle high volume of onboardings, billings, and debits each month/quarter
Strong attention to detail
Follow up and monitoring of time sensitive tasks
Must have knowledge of Outlook, Word, and Excel and ability to learn new programs
Ability to work with numbers and calculate fees using a tiered fee structure
Must be able to work independently and as a team
Need to be able to take initiative
Financial/banking background preferred
Accounts receivable / Bookkeeping experience preferred

Education, Certifications and/or Other Professional Credentials

College degree preferred

Hours & Work Schedule

Hours per Week: 40
Work Schedule: M-F

Pay Transparency
The salary range for this position is $ $33.87 per hour.

Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth