- Assign and dispatch sub-contractors for emergency and/or high priority work orders based on their ability to meet scope, pricing, timelines and customer's KPIs.
- Submit and receive for all uplift/NTE increases in order to complete work while onsite (first time visit) or additional funds needed.
- Analyze export of work orders that are scheduled for after hours and prioritize list based on work order priority, schedule dates and account manager feedback.
- Ensure that any work orders scheduled for your shift are properly followed up on, updated and addressed.
- Consistent and frequent communication with sub-contractors to ensure timelines are met.
- Communicate with sub-contractors regarding any issues or concerns on the job site. This includes changes in scopes, additional work needed, and pricing.
- Track and receive info from sub-contractors regarding pricing and scopes. Verify scopes are correct and photos have been submitted.
- Keep clients updated via website portals and reach out to clients if any emergency funding needs to be added to tickets.
- Log in any work order updates that come in after hours – this will include but is not limited to proposal approvals, updates from our clients and updates from technicians.
- Receive all phone calls through roll over system and make sure questions and requests that come in via phone are handled appropriately.
- Entering notes into the service portal as well as the client portals. Ensure notes are up to date and accurate.
- Meet timelines and expectations set by the client.
- Update work orders with enough information so that the Service Leads can resume managing work order during normal business hours with ease.
- Report any issues at the end of the night via email to the work order manager and account manger for any orders that will need immediate attention when regular business hours resume.
- Any additional tasks set by the Account Manager which will include but is not limited to assisting with work order backlog, reaching out to vendors for paperwork or assigning contractors for work orders with lower priorities, quotes needed and any other follow up status'.
- 3-5 years of service dispatching experience with sub-contractors within the facility maintenance industry
- 4 year college degree is preferred
- Prior working knowledge of Service Channel, OfficeTrax, Corrigo, Ecotrax as well as other customer portal systems is required
- Knowledge and exposure to restaurant construction is highly desirable.
- Must be legally able to work in US without sponsorship required at time of hire
- Excellent technical skills, including using computers, the internet and file sharing required.
- Strong personal management skills, dedication and organization required.
-
Neonatologist, Physician Opportunity
5 days ago
Hackensack Meridian Health Brick, United StatesHackensack Meridian Health, Ocean University Medical Center is seeking a BC/BE fellowship trained Neonatologist to join our Faculty Practice team in Brick, New Jersey. This is an exceptional opportunity to join a collegial group in a supportive environment and work with great col ...
-
Travel Nurse RN
18 hours ago
Samba Care Brick, United StatesJob Description · Samba Care is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Brick, New Jersey. · Job Description & RequirementsSpecialty: OR - Operating Room · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 40 hours per week · Shift: ...
-
Travel Nurse RN
18 hours ago
Samba Care Brick, United StatesJob Description · Samba Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Brick, New Jersey. · Job Description & RequirementsSpecialty: ED - Emergency Department · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per we ...
-
Travel Nurse RN
3 days ago
Epic Travel Staffing Brick, United StatesJob Description · Epic Travel Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Brick, New Jersey. · Job Description & RequirementsSpecialty: OR - Operating Room · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 40 hours per week ...
-
Licensed Professional Counselor
2 weeks ago
LifeStance Health Brick, United StatesJob Description · Is this you? · * Wanting to deliver high quality behavioral healthcare. · * Seeking work life balance. · * Interested in growing professionally. · What we offer Therapists: · * The ability to work closely with adults and the child/adolescent populations. · * Tel ...
-
Shift Leader
1 day ago
Taco Bell Brick, United StatesShift Leader · Brick, NJ · Live MAS ... & Grow your Career at TACO BELL · "TOP FRANCHISE" 3 Years Running - Entrepreneur · "100 Most Influential Companies" - Time · Join one of the hottest global brands - with a top Franchisee - HAZA BELL HAZA BELL has a track record of guest sat ...
-
Medical Laboratory Scientist- Core Lab
1 day ago
Quest Diagnostics Incorporated Brick, United StatesCategory Laboratory Location Brick, New Jersey Job function Operations Job family Laboratory Operations · Shift Day Employee type Regular Full-Time Work mode On-site · Quest Diagnostics is hiring a Medical Laboratory Scientist I in Brick, NJ. This role is a hospital-based positio ...
-
Business developer
1 week ago
JMJ Phillip Group Brick, United StatesA leading landscape architecture firm is seeking a Business Developer in the Brick Township, New Jersey area. · Candidates Must Have: · Experience with landscape construction such as hardscapes, architectural services, and commercial landscape enhancements. · 2+ years of exper ...
-
Bulkheader - Day Laborer - Carpenter
1 week ago
Retro Fitness Brick, United StatesLooking for a FT Bulkheader / Day Laborer / Carpenter With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness o ...
-
Department of Veterans Affairs Brick, United StatesSummary · This vacancy announcement is intended to cover national bargaining unit agreements for New Jersey Health Care System- Brick and East Orange Campus. · Learn more about this agency · Help · Overview · * Accepting applications · * Open & closing dates · 10/03/2023 to 09/30 ...
-
Home Health Aide Live In
1 week ago
MERIDIAN HOME CARE LLC Brick, United StatesHow have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care c ...
-
Neonatologist - Brick, New Jersey
1 week ago
Hackensack Meridian Health Brick, United StatesHackensack Meridian Health, Ocean University Medical Center is seeking a BC/BE fellowship trained Neonatologist to join our Faculty Practice team in Brick, New Jersey. This is an exceptional opportunity to join a collegial group in a supportive environment and work with great col ...
-
Patient Service Specialist
1 week ago
Kessler Rehabilitation Center Brick, United StatesOverview: · Kessler Rehabilitation Center · Patient Service Specialist · * Front Desk Receptionist Position* · Location: Brick, New Jersey · Full-time · 32 hours/week · Monday 8am-8pm, Wednesday 8am-4:30pm, Thursday 8am-8pm and Friday 7am-2pm · Pay Range: $18-21 hourly d ...
-
Restaurant Assistant Manager
2 days ago
Alfa Systems Brick, United StatesJob Description · Job DescriptionJob Title: Restaurant Assistant Manager · Location: Brick, NJ, USA · Salary: $48,000 - $65,000 per year plus bonus potential · Benefits: - No Late Nights, Medical Insurance, Paid Vacation · About Us: · Are you ready to lead a team in a fun and dyn ...
-
OR Service Coordinator
2 weeks ago
Hackensack Meridian Health Brick, United StatesOverview · Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, co ...
-
Custodian
1 week ago
Retro Fitness Brick, United StatesJob SummaryResponsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.Duties and ResponsibilitiesSweeps, dusts, mops scrubs and vacuums hallways, office space and other assigned areas of the overall gym.Cleans, mops, scrubs, polish ...
-
Crew Manager
1 week ago
White Castle Brick, United StatesWhite Castle Hooper Ave [Restaurant Shift Manager] As a Crew Manager at White Castle, you'll: Be essential to the operation running as smoothly and effectively as possible; Organize shifts, handle cash, and manage inventory; Oversee customer service and satisfaction; Motivate and ...
-
Co-Occurring Counselor LAC/LSW
1 week ago
Harbor MAT Brick, United StatesJob Description · Job DescriptionCo-Occurring Counselor LAC/LSW. License supervision provided. · Opioid Treatment Program · This individual will oversee many aspects of a client's mental health and substance abuse treatment to lead that patient to a better life. · Essential Dutie ...
-
Home Health Aide Private North
1 week ago
Hackensack Meridian Health Brick, United StatesOverview · How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long ...
-
Hackensack Meridian Health Brick, United StatesOverview: · How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our lon ...
After Hour Support Service Lead - Brick, United States - Sheer Services
1 week ago
Description
Job Description
Job Description~PLEASE NOTE~ This is an Evening/Weekend Shift Sat & Sun 8-5 ~ Mon, Wed & Fri 3PM-11PM
Sheer Enterprises is a Certified Building Contractor (CBC specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.
West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KS
Over the past 30 years, Sheer has evolved our abilities to support the needs of our customers. We are projected to grow 50% this year and we intend on opening other offices as needed to provide the most exceptional service and coverage. We are consistently involved with nationwide roll-out initiatives and remodels, and continue to develop and grow our nationwide coverage. Our goal moving forward is to continue to adapt and evolve strategically according to customer needs.
We are excited to announce that we are hiring for a:
In our: Brick, NJ Location
This candidate should have knowledge of: Dispatch /Call Center
Be experienced in: Facility Maintenance or related field
After Hours Service Lead
Job Overview:
The After-Hours Service Lead is responsible for managing work orders that are scheduled for after normal business hours and dispatching any new work orders that come in after hours that need immediate attention. This role involves vendor management, negotiating with vendors, project management and communication through third party portals of customers. Will report directly to the Account Managers as this position requires running orders for all clients. Fast paced position with a need for excellent verbal, written communication and time management skills. Knowledge of trades including plumbing, electrical, and carpentry is a plus.
Directly Reports To: Sr. Account Manager
Job Responsibilities:
· Accept/Create and Run all emergencies from beginning to end of shift.
· Accept and Create all work orders that come in after 4:30pm (CST).
Required Meetings:
· Weekly KPI Meeting with Account Managers
Candidate Qualifications:
West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KS
Company Description
Sheer Enterprises is a Certified Building Contractor (CBC specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.\r\r
West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KS
