Experience Design Lead - Los Angeles, United States - Capital Group Companies

Capital Group Companies
Capital Group Companies
Verified Company
Los Angeles, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
"I can succeed as an Experience Design Lead at Capital Group"


As an Experience Design Lead, you will partner with business and creative teams to plan, envision, and create digital experiences for marketing to our B2B2C financial advisor client audiences.

We will look for you to lead creative workshops to guide research and ideation sessions that explore opportunities to analyze, problem-solve and define pathways for experience design development.

A key attribute of this role on our design team is to bring an action-oriented mindset.

We seek motivated partners that share an interest in continuously cultivating an environment for creative exploration and advancing our working processes as a design team collective.

"I am the person Capital Group is looking for."

  • You have 5+ years in the space of user experience design with notable examples where you led the design of interactive experiences that helped drive customer engagement and business growth.
  • Plan and facilitate design workshops for crossfunctional teams (i.e. creative brainstorming, customer jobstobedone, market insight gathering, user journey mapping).
  • Work alongside product marketing and content leads to define experience design objectives, strategy and performance criteria.
  • Direct collaborative approaches to customercentric problemsolving, opportunity discovery, and interactive storytelling.
  • Collaborate with product and engineering teams on design and development of digital tools used by sales team for client portfolio construction.
  • Oversee and provide creative guidance on experience design work with other design associates, contractors and vendor partners.
  • Partners with the Insights + Analytics group on configuring and measuring quantitative and qualitative data analysis of web experiences. Identify opportunities for adjustments and improvements to how our content is engaging with our B2B customer audiences.
  • Build design solutions incorporating our global design system components with active attention on ensuring user accessibility standards across digital platforms. Proactively research, ideate, and propose experiments for improving our interactive content storytelling.
  • Approach design with curiosity. Explore ranges of ideas through sketching, prototyping, testing, learning, and refining as essential steps to building exceptional user experiences.
  • Continuously practice the process of mapping user interactive journeys and organizing content that enhances the flow of storytelling. Strive to streamline paths to information that our customers need to build confidence in the value of our investment products and services.

Core Design Tools:
Figma

Adobe Creative Cloud suite:
Illustrator, Photoshop, InDesign, Acrobat, Firefly etc.

Miro


Productivity Tools:
Adobe Workfront

Microsoft 365 suite:
Teams, Outlook, Word, Excel, Whiteboard

Cisco WebEx

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Southern California Base Salary Range:
$148,045-$236,872

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  • In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings._
  • You can learn more about our compensation and benefits _
- here_
- ._
- _Temporary positions in Canada and the United States_ are excluded from the above mentioned compensation and benefit plans._
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