Txdmv - Administrative Assistant V (Hybrid) - Austin, United States - TEXAS DEPARTMENT OF MOTOR VEHICLES

TEXAS DEPARTMENT OF MOTOR VEHICLES

Verified Company

Austin, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

TXDMV - Administrative Assistant V (Hybrid)
(
)

Organization:

TEXAS DEPARTMENT OF MOTOR VEHICLES

Primary Location:
Texas-Austin

Work Locations:
Camp Hubbard Bldg Jackson Ave Bldg 1 Austin

Job:
Office and Administrative Support

Employee Status:
Regular

Schedule:
Full-time

Standard Hours Per Week: 40.00

Travel:
Yes, 10 % of the Time

State Job Code: 0158

Salary Admin Plan:
A

Grade: 17

Salary (Pay Basis): 3, , Monthly)

Number of Openings: 1

Overtime Status:
Non-exempt

Job Posting:
Apr 9, 2024, 4:32:31 PM

Closing Date:
Apr 23, 2024, 11:59:00 PM

Description

Applicants who require an accommodation for the interview process should contact Human Resources at when contacted to schedule an interview.

GENERAL DESCRIPTION

Performs advanced (senior-level) administrative support or technical program assistance work for Texas Department of Motor Vehicles (TxDMV), Motor Vehicle Division (MVD).

Work involves disseminating information, maintaining filing systems, and performing internal and external administrative support work. Communicating in writing, over the phone, and in person with external and internal customers. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES
Receives incoming calls and transfers if needed to proper department or specialist.

Coordinates processing of incoming mail and faxes sent to MVD, including logging mail received by the division, scanning documents, and sending to appropriate staff or folders.

Verifies payments in eLicensing system for MVD staff and external customers.

Responds to internal and external customers regarding licensing inquiries or payment issues.

Works with team members to appropriately problem solve licensing-related questions and payment issues. Updates and informs management of potential problems.

Processes and fulfills requests for surety bond and dealer license closure letters.

Processes all assigned work as instructed by the assigned deadline.

Participates in and provides input for special projects.

Travels up to 10% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed.

Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.

Performs other duties as assigned.

Knowledge, Skills, and Abilities
Knowledge - Knowledge of office practices and administrative procedures.

Skill - Skill in the use of standard office equipment and software.

Abilities - Ability to communicate effectively; ability to evaluate the effectiveness of new administrative systems and procedures.

The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

Education - Graduation from standard high school or equivalent required.

Experience - Minimum four (4) years' responsible clerical, or administrative support experience using a computer

_Substitution Note:

_ Additional work experience of the type described, or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification - If driving is required, must possess a valid driver's license from state of residence.

Regulatory Knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TxDMV, State and Federal regulations, legislation, guidelines, policies, and procedures.

ADDITIONAL INFORMATION

TRAVEL
May travel up to 10% of the time. May include overnight travel. Travels by car and possibly by plane. May require working extended hours and some evenings and weekends, as needed.

REGISTRATION, CERTIFICATION AND/OR LICENSURE
A valid Class "C" driver's license is required.

If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.

A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

BENEFITS
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation

Benefits include:
- ü Retirement Plan- ü Paid Group Health & Life Insurance for employees- ü Paid Holidays- ü Paid Vacation Leave- ü Paid Sick Leave- ü Longevity Pay- ü Dental- ü Vision- ü Dependent Optional Life Insurance- ü Voluntary AD&D Insurance- ü Dependent Health & Life Insurance- ü Health & Dependent care flexible spending accounts- ü Tuition Assistance Program
QUALIFIED EMPLOYER:In addition, the Texas Department of Motor Vehicles is consi