- Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
- Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
- Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
- Inspects, operates and tests machine upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components.
- Reports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged and proper billing can be made.
- Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature.
- Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
- Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
- Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
Educational Requirements: - Some vocational or formal schooling in hydraulics and diesel engine repair.
- Three years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.
- Basic computer skills required.
- Must be able to read and interpret blueprints and other technical material.
- While it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test. The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test in order to be considered for future promotions.
Physical Requirements: - This job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.
Other Job Requirements: - Incumbent must have a valid driver's license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.
- Must be DOT certifiable.
- Incumbent will be required on occasion to stay overnight at out of town locations.
-
Field Service Mechanic
2 days ago
1 Resource Group Maryville, United StatesJob Description · Job DescriptionOur client, who specialized is heavy duty equipment service and repairs has Direct Hire needs for experienced Field Service Mechanics in Maryville, TN. Vocational training and formal schooling in hydraulics and diesel engine repair is a plus. Grea ...
-
Field Service Mechanic
1 week ago
Carolina CAT Knoxville, United StatesDescription · Position at LiftOne Find Your Career With LiftOne · We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. · LiftOn ...
-
Diesel Service Journeyman/ Mechanic
1 week ago
MHC Kenworth Knoxville, United StatesJob Title · Diesel Service Journeyman/ Mechanic · Business Function · Service · Branch Name · MHC KENWORTH-KNOXVILLE · Date · Address · 1400 AULT ROAD · City · Knoxville · State · TN · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's largest Ken ...
-
Parts Manager
4 days ago
Automotive Search Group Knoxville, United StatesThe role of a dealership Parts Manager is critical to the smooth operation of the dealership's service and repair functions and the satisfaction of customers who rely on the availability of parts for their vehicles. It is important that the Parts Manager hired is able to balance ...
-
Machine Operator
2 days ago
BrightFarms Inc Loudon, United States**Machine Operator (Seeding/Cooler)** · Schedule: 4 days 10-hour shifts · Wednesday - Saturday 6:30am - 5:00pm · Every other Wednesday off. · **Benefits: Full benefits package starting day 1 of employment** · - Medical, Dental & Vison · - Health Saving Acct with starter funds · - ...
-
Mechanic III
1 week ago
DallsAirmotive Maryville, United StatesMechanic III · Maryville, TN · Build an Aviation Career You're Proud Of · Build your career with integrity by working at a company that doesn't just treat you like a number. You'll get the tools to do things right in a clean and safe work environment and the trust to fix any issu ...
-
Automotive Technician
5 days ago
Christian Brothers Automotive Maryville, TN, United StatesJob Description · Job Title: · Automotive Technician / Mechanic · Location: · Kingston Pike, Knoxville, TN · Job Overview: · We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out s ...
-
Mobile Mechanic
5 days ago
Vulcan Materials Company Maryville, United StatesBuild Your Career. Build America's Future. · Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than start ...
-
Mobile Mechanic
1 week ago
Vulcan Materials Maryville, United StatesDescription · Build Your Career. Build America's Future. · Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's ...
-
RN Pediatric
6 days ago
Maxim Healthcare Service Maryville, United StatesMaxim Healthcare Services is seeking Registered Nurses (RNs) to join us in caring, serving, and enriching the lives of our adult and pediatric patients and their families. Becoming a Maxim nurse provides access to rewarding opportunities in home healthcare. · Typical Shifts are 8 ...
-
Network Administrator
4 days ago
American Outdoor Brands Corporation Maryville, United StatesMaryville, TN · In-Office/Non-Remote · Position Overview: · As a Network Administrator, you will be responsible for managing and maintaining our company's network and systems infrastructure, ensuring its functionality, security, and efficiency. You will work closely with the IT t ...
-
Engineering Internship
1 week ago
American Outdoor Brands Corporation Maryville, United States InternshipSHIPSmith & Wesson is seeking highly motivated Interns to join our Engineering team for Summer 2024. This internship opportunity will provide hands-on experience and exposure to various functions in our Engineering department. · Location, Schedule, & Compensation: · In-office/non-r ...
-
Warehouse Associate
1 week ago
PrideStaff Maryville, United StatesWarehouse Asscoiate · Shift/Hours: Monday - Friday, 8:00 AM - 4:30 PM · Pay Rate: $16.00 / hour; depending on experience · Location: Maryville, TN · We are excited to share a new opportunity PrideStaff, a nationally recognized staffing company, has been given an opportunity ...
-
Senior Software Engineer
4 days ago
Clayton Homes Maryville, United StatesSoftware Engineer III · Position Summary · As a Software Engineer III, you will be part of an Agile Scrum team and directly contribute to the creation and maintenance of products that support our business operations. You will participate in Sprint activities, such as planning, ...
-
Licensed Practical Nurse
1 week ago
Maxim Healthcare Service Maryville, United StatesMaxim Healthcare Services is seeking Licensed Practical Nurses (LPN/LVNs) to join us in caring, serving, and enriching the lives of our adult and pediatric patients and their families. Becoming a Maxim nurse provides access to rewarding opportunities in home healthcare. · Typical ...
-
Senior Control Engineer
6 days ago
Manufacturing Automated Solutions Maryville, United StatesManufacturing Automated Solutions is an industrial automation equipment builder providing design, fabrication, integration, installation of manufacturing production machinery along with providing contract manufacturing services to clients. More information about us can be found o ...
-
Housekeeper
2 days ago
Maryville College Maryville, United StatesJob DetailsJob LocationMaryville College - Maryville, TNPosition TypeFull TimeEducation LevelHigh SchoolJob CategoryFacilitiesDescriptionJob Title: Housekeeper II Department: Custodial Services Reports To: Custodial Services Manager FLSA Status: Non-Exempt Job Code: A-2 Summary: ...
-
Housekeeper
1 day ago
Maryville College Maryville, United StatesJob Details · Job Location · Maryville College - Maryville, TN · Position Type · Full Time · Education Level · High School · Job Category · Facilities · Description · Job Title: Housekeeper II · Department: Custodial Services · Reports To: Custodial Services Manager · ...
-
Engineering Technologist
2 weeks ago
StandardAero Maryville, United StatesEngineering Technologist (CAD Designer) · Maryville, TN Build an Aviation Career You're Proud Of · Explore a career where you're challenged and have access to exciting engineering projects that stretch your talents. You'll design and create new systems and technologies to help ...
-
HR Generalist I
1 week ago
American Outdoor Brands Corporation Maryville, United StatesHR Generalist · Location: In-office/Non-remote in Maryville, TN · Position Overview: · The HR Generalist role supports all of Human Resources, including the areas of Talent Acquisition, Total Rewards, and Employee Relations. · Education and Experience: · Bachelor's Degree in ...
DOT Field Service Mechanic - Maryville, United States - Sudden Service, Inc.
Description
Basic Purpose:
The accountability of this position is for the continuation of excellent customer relations between TMW and customers of new and used equipment by providing prompt and efficient service as authorized by customer and as assigned by the Service Supervisor.
Nature and Scope:
This position reports to the Service Supervisor from whom work assignments are received. Parts are requisitioned and reports are submitted through that office. Since some of the service calls are as a result of incumbent's contacts or solicitations, the Field Service Mechanic is required to keep his supervisor informed of his activities and any change in his schedule. Servicemen are usually assigned to a territory, but are called upon to assist in other areas as required. Some may not be attached, but "float" on special assignments or to fill in as needed.
This "Service after Sales" contact helps to enhance company image and reputation in the field and directly affects repeat sales. The incumbent develops a personal relationship with the customer and establishes a source for service and parts, showing a positive and concerned interest in customer needs evidenced as follows: (a) upon delivery of a machine - assembling, if necessary, performing inspections, training operator in machine operation, its functions and capabilities, setting forth warranty and maintenance requirements; (b) making routine calls as time permits; (c) performing prompt and satisfactory repair or replacement service; (d) correct reporting of time, parts, travel, etc., to assure correct billing.
The above accountabilities require some vocational training and formal schooling in hydraulics and diesel engine repair. The position calls for considerable experience as a general mechanic and additional experience in welding, hydraulics and diesel engine repair. Some of this training and experience may be acquired at TMW, to gain familiarity with the product, its parts, and assemblies, its literature, and the company policies affecting warranty. The incumbent is called upon to interpret blueprints, wiring and hydraulic diagrams, parts catalogs, lubrication charts and repair manuals. He must show versatility and ingenuity to get the machinery operating in the least possible time. Customer satisfaction is the ultimate goal.
Principal Accountabilities: