-
Support Care Professional III
4 days ago
State of Mississippi Jackson, United StatesSalary: $24, $37,536.70 Annually · Location : 61 - RANKIN COUNTY, MS · Job Type: Full-Time · Job Number: rnkn · Department: MH-HUDSPETH REGIONAL CENTER · Opening Date: 05/23/2024 · Closing Date: 6/3/2024 11:59 PM Central · Agency Minimum Salary: $26,369.81 · Agency Maximu ...
-
Support Care Professional Supervisor
3 days ago
State of Mississippi Jackson, United StatesSalary: $34, $37,514.40 Annually · Location : 64 - SIMPSON COUNTY, MS · Job Type: Full-Time · Job Number: SIM · Department: MH-BOSWELL REGIONAL CENTER · Opening Date: 05/31/2024 · Closing Date: 6/14/2024 11:59 PM Central · Agency Minimum Salary: $34,104.00 · Agency Maximu ...
-
Support Care Professional Supervisor
2 days ago
State of Mississippi Jackson, United StatesCharacteristics of Work · See MSPB Careers for information regarding this classifications · Examples of Work · Managerial-level position accountable for the administrative management of a treatment unit. Responsible for setting work schedules, delegating assignments, assigning ta ...
-
Support Care Professional Supervisor
5 days ago
State of Mississippi Jackson, United StatesSalary: $33, $41,894.89 Annually · Location : 61 - RANKIN COUNTY, MS · Job Type: Full-Time · Job Number: RA · Department: MH-HUDSPETH REGIONAL CENTER · Opening Date: 05/17/2024 · Closing Date: 6/3/2024 11:59 PM Central · Agency Minimum Salary: $33,600.00 · Agency Maximum ...
-
Support Care Professional Team Lead
5 days ago
State of Mississippi Jackson, United StatesSalary: $28, $38,960.24 Annually · Location : 61 - RANKIN COUNTY, MS · Job Type: Full-Time · Job Number: ra · Department: MH-HUDSPETH REGIONAL CENTER · Opening Date: 05/31/2024 · Closing Date: 6/14/2024 11:59 PM Central · Agency Minimum Salary: $28,542.30 · Agency Maximum ...
-
Veterinary Assistant Internship
3 weeks ago
Six Flags Great Adventure Jackson, United States InternshipSHIPThe Veterinary Assistant Internship is a part time position in the Six Flags Wild Safari reporting to the Veterinary Technician and Veterinarians that provides assistance in the day to day operations of the Veterinary Staff in patient care, treatment plans, daily rounds, clinic c ...
-
Entertainment Specialty Performer
3 weeks ago
Six Flags Great Adventure Jackson, United StatesJob Summary: Role is responsible for scheduled performances throughout the park while holding high park standards. Entertainment Performers are required to interact with guests, team members, and supervisors on a daily basis. Additionally, Entertainment Performers are required to ...
-
Entertainment Character
3 weeks ago
Six Flags Great Adventure Jackson, United StatesRole is responsible for costume character appearances and maintaining character integrity. Entertainment Characters are required to interact with guests, Team Members, and supervisors on a daily basis. Additionally, Entertainment Characters are required to continuously work outdo ...
-
Titan Industries Mississippi State, United StatesWe are currently seeking a specialist (m/f/d) in gynecology and obstetrics to join our team at Mississippi State, either full-time or part-time. · The hospital is a primary and standard care facility with 420 beds and a variety of specialized departments. The gynecology and obste ...
-
Training as a plant mechanic in the hospital
1 week ago
Phoenix Technologies Jackson, United StatesFrom hospitals to industries to fire departments, people all over the world rely on our products: state-of-the-art technology that combines true engineering with the digital future. With over 130 years of experience, passion, and the bold ideas of more than employees, we are comm ...
-
Travel Med Surg
5 days ago
Medical Solutions Flowood, United States Travel$914.73-$ wk (includes wage of ~$15.75-$15.75/hr and per diems if eligible) · click for benefits and other job details · ~$567-$567 weekly taxable income · ~$347.73 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · This Med Surg (Medical Surgi ...
-
rn-icu
7 hours ago
Merit Health River Oaks Flowood, United StatesAs a Registered Nurse at Merit Health River Oaks, you'll play a vital role in doing what you do best - providing quality care to our patients. Our nurses enjoy a robust benefits package including health insurance, flexible scheduling, 100% licensure/certification reimbursement, T ...
-
Registered Nurse
4 days ago
Medical Solutions Flowood, United States Travel$882.45-$979.43 wk (includes wage of ~$15.75-$15.75/hr and per diems if eligible) · click for benefits and other job details · ~$567-$567 weekly taxable income · ~$315.45 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · This Med Surg (Medical ...
-
RN- MedSurg
3 weeks ago
Merit Health River Oaks Flowood, United StatesAs a Registered Nurse at Merit Health River Oaks, you'll play a vital role in doing what you do best - providing quality care to our patients. Our nurses enjoy a robust benefits package including health insurance, flexible scheduling, 100% licensure/certification reimbursement, T ...
-
rn-icu-prn
6 days ago
Merit Health River Oaks Flowood, United StatesAbout the Job: · PRN | 7P · NEW INCREASED PAY RATES · Assesses patient's needs, formulates a plan of care and provides care based on identified needs and physician orders according to standards, policy and procedure. · The RN develops and implements patient education plans. The ...
-
Registered Nurse
4 days ago
Medical Solutions Flowood, United States Travel$914.73-$ wk (includes wage of ~$15.75-$15.75/hr and per diems if eligible) · click for benefits and other job details · ~$567-$567 weekly taxable income · ~$347.73 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Where will care take you? Ho ...
-
RN Clinical Coordinator
3 weeks ago
Merit Health Woman's Hospital Flowood, United States Full timeReports to the Director of Surgical Services. Responsible for the daily operations and services of the unit. Coordinates all surgeries and assignments of personnel. Ensures resources are available for day to day operations. Ensure productivity within the OR by controlling staff. ...
-
RN- Acute Dialysis
3 weeks ago
Merit Health River Oaks Flowood, United StatesFT | Day Shift · The Acute Dialysis Registered Nurse (RN) is responsible for providing acute hemodialysis therapy. They shall independently perform critical tasks in assessing, initiating, monitoring and terminating treatment in an acute hospital setting. The nursing care being p ...
-
RN- Clinical Coordinator Med Surg
6 days ago
Merit Health River Oaks Flowood, United StatesAs a Registered Nurse at Merit Health River Oaks, you'll play a vital role in doing what you do best - providing quality care to our patients. Our nurses enjoy a robust benefits package including health insurance, flexible scheduling, 100% licensure/certification reimbursement, T ...
-
Dental Assistant
4 weeks ago
Sunnybrook Dentistry & Braces - a Benevis company Flowood, United States Part timeOverview: · Dental Assistant - Part Time - Sunnybrook Dentistry · Jackson (South), MS · Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every ...
Virtual Platinum Customer Care Professional - Flowood, United States - Downtown Jackson Partners Inc
11 hours ago
Description
Location Jackson, MS USA Virtual Platinum Customer Care Professional **Description**
Platinum Customer Care Professional
Delivering extraordinary experiences to its customers and employees every day
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
American Express is one of the most respected (employer) brands around the world. Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards across the globe. So if you're ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career at American Express.
Global Servicing Network:
Where developing relationships is the key to our success
Our mission is to give our Card Members and Merchants a level of service that goes above and beyond their expectations every day. We support you professionally and personally, and we have your back to help you thrive.
Given the importance placed upon delivering extraordinary customer care at American Express, we see it as essential to attract and develop talented people by:
+ Offering opportunities for professional growth and advancement
+ Recognizing and rewarding those who drive and deliver results
+ Respecting and valuing diversity, integrity, and teamwork
Role & Responsibilities:
Help propel your team and its business partners to success
Here's just some of what you'll do in this role:
+ Deliver extraordinary service on inbound calls in a fast-paced, structured customer care environment by following our Customer First philosophy
+ Consult with card members to understand their needs and tailor unique solutions for each customer, reinforcing the benefits of card membership, providing relevant product offers that deepen customer engagement and result in measurable value for our card members
+ Continuously improve on key selling skills, including building rapport, understanding customer needs, handling objections and closing sales
+ Address general and account-specific customer inquiries; provide clear and concise information and updating customer account information, as needed
+ Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution
+ Meet and exceed performance goals that include, but are not limited to, customer survey results, sales rates, quality goals, compliance regulations and productivity targets
**Qualifications**
Minimum Requirements:
+ Proven success in a customer service and consultative sales environment (two years ), with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication
+ Integrity to manage sensitive card member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices
+ Passion for consultative sales, recommending products or solutions tailored to each customer
+ Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, effectively manage through change, and remain positive in difficult situations
+ Ability to adapt communication style to a wide variety of personalities and situations
+ Commitment to implementing feedback as a means to achieving individual and team performance goals
+ Technical savvy to multi-task and navigate through multiple Windows-based applications with speed and accuracy
+ Timeliness and reliability, as it is imperative you are at work on time and adhere to your schedule each day
System Requirements:
American Express will cover the connection cost and monthly fees for dedicated telephone and Internet service from an American Express approved provider in your area. The requirements are as follows:
+ Dedicated and separate high-speed Internet with at least 25 Mbps download and 5 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)
+ Dedicated and separate analog landline phone (no VOIP - voice over internet protocol) for training and production calls. (e.g., Magic Jack, Vonage, etc.) Phone modem preferred (vs. a wall jack), where available
In the event there is no American Express-approved provider in your area, but there is a provider that can offers the appropriate cable or DSL connections, American Express would also make available a one-time reimbursement of up to $100 for any set up fees you incur with your provider. You would also receive a monthly allowance on the first paycheck of each month to help cover the costs of these services. You will be required to locate a provider who meets our connectivity requirements and arrange connections.
Additional Requirements:
+ A secure home office free from background noise or other distractions
+ Residence in one of 49 states where we currently hire (excluding Alaska)
+ Flexibility to work in a 24/7 environment (may include night and weekend shifts)
+ High school diploma or equivalent required; bachelor's degree preferred; education benefits available
Additional Details:
+ This is a virtual, work from home position. If you live within 35 miles of one of our service centers (Phoenix, AZ or Sunrise, FL), please review our Careers site for positions located at one of these centers. Current American Express employees are not eligible to move from an onsite position to a Home Based position at this time
+ Workplace Flexibility: Full time. Shift flexibility requirements
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
Salary Range: $20.00 to $21.69 Hourly
Additional Compensation: position is eligible for a bonus, amount is based on company and individual performance
Benefits:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Covid-19 Vaccination -
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible
colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations."
Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and tw