Epic Applications Manager - Scottsdale, United States - The Cigna Group

The Cigna Group

Verified Company

Scottsdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary:

Responsibilities:

Collaborate closely with IT and the Business in the delivery of highperforming services.
Executes the Epic roadmap in alignment with Business and IT Vision & Operating Plan
Manage the development, upgrade, and maintenance of all Epic Applications as well as select ancillary systems
Partners with Product organizations related to the prioritization of work and management of tasks
Manages service, enhancement and new system requests based on evolving protocols for intake and prioritization
Monitors and status on operating and capital budgets for Epic and associated Applications. Working with IT leadership, manages vendor services, performance, and contracting driving optimum levels.
Recruits, mentors, develops, and trains direct reports to deliver high quality services
Participates in crossorganizational Steering Committee, including sharing program status, budget updates, risk and needs, and drive for decisions
Must be able to function as part of a team providing a high level of quality service to clients
Analyze, troubleshoot, research and solve technically challenging problems involving integrated systems
Other related duties as assigned

Qualifications:

Bachelor's degree Information Technology or other related healthcare field or equivalent work experience

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Demonstrated leadership experience leading projects and people required:

Experience in health care IT leadership preferred
Experience working in a healthcare setting preferred
Detail oriented, strong analytical, organizational, and problem solving skills required
Ability to analyze, diagnose, suggest and implement process changes
Strong customer service orientation and ability to follow through issues to resolution
Ability to interact with all levels of physician practice personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, etc.
Ability to successfully manage multiple projects and personnel

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.

Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.

Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._