- Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
- Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found.
- Will greet customers, during peak times identifying sales opportunities and connecting customers to sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Optimum services.
- Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
- Serves as an in-store expert for Mobile support. Providing in-store post-sales support for device data transfers and phone number ports.
- Supports the onboarding of a Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
- Assists Store Leadership in Inventory and Merchandising responsibilities:
- Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
- Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
- Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
- Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.
- High School diploma or equivalent
- Minimum one year of work experience
- Willing to work a flexible schedule which may include evenings, weekends and holidays
- Role is overtime eligible
- For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
- Knowledge of Microsoft Word, Excel, and Outlook
- Must be able to carry and lift up to 25 pound boxes and remaining in a stationary position, often standing or sitting for prolonged periods
- Continually moving self in different positions in a retail setting to accomplish tasks in various environments including tight and confined spaces
- Occasionally ascends/descends a ladder to access products/boxes At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.
-
Product Sales Support Administrator
6 days ago
Gildan Charleston, United States**_The opportunity_** · Supports Product Sales Support department, supports management reports, communicating with internal/external customers and tracking key projects. · **_ · The role_** · - Understands and reviews customer demand signals to submit lab dip requests to start th ...
-
Retail Sales Support
2 days ago
Altice USA South Charleston, United StatesRetail Sales Support · Location: · Charleston, WV, US, 25309 · Brand: Optimum · Requisition #: 5652 · Are you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on ...
-
Retail Sales Support
1 week ago
Altice USA Charleston, United StatesAre you looking to Optimize your life? Start your exciting path to a rewarding career today · We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team We understand that connectivity isn't just a luxu ...
-
Sales Support Coordinator
1 week ago
Centene Corporation Charleston, United StatesYou could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flex ...
-
Inside Sales Support
3 weeks ago
Arc3 Gases South North Charleston, United StatesArc3 Gases, Inc. ("Arc3") is a growing, multi-generation family-owned and operated manufacturer and distributor of industrial, medical, food and beverage, and specialty gases and welding supplies, with over 55 locations in Virginia, Georgia, the Carolinas, and Maryland. We have a ...
-
Employee Support Inside Sales'
4 days ago
Velocity Ventures Kimberly, WV, United States Freelance**Inside Sales/ Sales Support Employee (m/f/d)** · - Kimberly, WV - Full-time - Entry level · At CHG-MERIDIAN, we see ourselves as a large international family. Despite a company size of approximately 1200 employees worldwide, new colleagues feel like part of our dynamic team fro ...
-
District Sales Manager
2 weeks ago
SYSCO Charleston, United States Full timeCompany: · US0137 Sysco Columbia, LLCZip Code: · 29209Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 50%COMPENSATION INFORMATION: · The pay range provided is not indicative of S ...
-
Commercial Sales Representative
1 week ago
Anticimex Carolinas Charleston, United States**Clark's Termite and Pest Control** is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you At Clark's Termite and Pest Control, we offer competitive pay, ongoing trai ...
-
Sales Associate
3 weeks ago
Spirit Halloween Charles Town, United StatesJob Snapshot · **Employee Type**: · - Seasonal/Temp**Location**: · Charles Town, WV**Job Type**: · - Other**Experience**: · - Not Specified**Date Posted**: · - 4/10/2024About Us · - Spirit Halloween was founded out of the observation of a trend on the verge of explosion. Since th ...
-
Sales Associate
2 weeks ago
Individually Owned and Operated Ace Hardware Store Charlestown, United States[FOR YOUR INFORMATION, BELOW IS AN EXAMPLE OF A JOB DESCRIPTION USED BY ACE HARDWARE CORPORATIONS SUBSIDIARY RETAIL STORES. AS THE SOLE EMPLOYER OF THIS POSITION, IT IS YOUR RESPONSIBILITY TO ENSURE YOUR JOB DESCRIPTION IS ACCURATE.] · About Charlestown Ace · Family owned and ope ...
-
Account Executive
1 week ago
Skylls Solutions Charleston, United StatesResponsibilities · Develop sales opportunities in assigned accounts and build new account relationships by establishing a presence and rapport with leading customer decision-makers, as well as by providing technical and consultative support. · Generate steady streams of revenue b ...
-
Ft Produce Sales Manager
3 weeks ago
Food Lion Charleston, United States**Address**:USA-SC-Charleston-2245 F Ashleycrossing · **Store Code**:Store 00933 Produce/Perishable · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million cu ...
-
Assistant Manager
2 weeks ago
Individually Owned and Operated Ace Hardware Store Charlestown, United States[FOR YOUR INFORMATION, BELOW IS AN EXAMPLE OF A JOB DESCRIPTION USED BY ACE HARDWARE CORPORATIONS SUBSIDIARY RETAIL STORES. AS THE SOLE EMPLOYER OF THIS POSITION, IT IS YOUR RESPONSIBILITY TO ENSURE YOUR JOB DESCRIPTION IS ACCURATE.] · About [INSERT EMPLOYER NAME] · [INSERT INFOR ...
-
Quality Assurance Technician I
2 weeks ago
Argos USA Charleston, United StatesArgos, with over 80 years in the market, has become a benchmark in the industry of cement, ready mix concrete and aggregates through our operations in Colombia, the United States, Central America and the Caribbean. Our business model focuses on the client and on sustainable devel ...
-
Assistant Store Manager
3 weeks ago
Spirit Halloween Charles Town, United StatesJob Snapshot · **Employee Type**: · - Seasonal/Temp**Location**: · Charles Town, WV**Job Type**: · - Other**Experience**: · - Not Specified**Date Posted**: · - 4/10/2024About Us · - Spirit Halloween was founded out of the observation of a trend on the verge of explosion. Since th ...
-
Real Estate Agent
2 weeks ago
Dandridge Realty Group Charles Town, United States**Dandridge Realty Group** is a rapidly growing company in the Real Estate industry. If you are looking for a company with upward mobility, this is an excellent opportunity. The compensation is only limited by the the work you put in and what you desire to make On average, our ag ...
-
Stock Associate
2 weeks ago
J Charleston, United StatesOur Story · We make timeless clothes that last a lifetime then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good colorEven if black or nav ...
-
Regional Manager
1 week ago
Walashek Charleston, United StatesThe Regional Manager is responsible for the overall operation, functionality, profitability and administrative requirements for the branch assigned. The Regional Manager will be accountable for the functional, administrative, financial, business, and broad company objectives with ...
-
Draftsman with Autocad
2 weeks ago
H. R. Allen, Inc. Charleston, United States**Draftsman with AutoCAD & BIM 360 Experience** · **H. R. Allen, Inc. is growing and is adding a Draftsman with AutoCAD & BIM 360 experience** **to join our team **This position will be based in our Charleston office but will support our other office locations as needed. H. R. Al ...
-
Certified Pharmacy Technician
2 weeks ago
Massachusetts General Hospital(MGH) Charlestown, United States**Certified Pharmacy Technician - Charlestown** · **GENERAL SUMMARY/ OVERVIEW STATEMENT** · Working under the general direction of the Pharmacy Manager. All technicians are responsible for working in various workstations. Responsibilities that technicians have may include; recept ...
Retail Sales Support - Charleston, United States - Optimum
Description
Job SummaryYou are part of building and creating a new partnership with our customers. You are the face of the Optimum brand. You are a brand ambassador with a curious mind that feels comfortable in a digital space. You understand the best customer experience starts with you, along with support of your team members. Making customers feel welcome, guiding them on their store journey and help build brand relationships. Maintains accurate inventory, clean stores, and ensures excited customers who come back to learn more.
Responsibilities
Qualifications
&v=024){kind=logo}