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    Field Engineer in Madison, MS - Think Anew

    Think Anew
    Think Anew Madison, United States

    1 week ago

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    Description
    Job DescriptionJob Description


    JOB SUMMARY
    The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite.


    NOTE:
    THIS POSITION IS LOCATED IN FLOWOOD,


    MS

    JOB DUTIES:

    • Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
    • Installing, removing, or swapping equipment
    • Work onsite at client location to implement voice and network equipment.
    • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
    • Secures network system by establishing and enforcing policies; defining and monitoring access.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Accomplishes information systems and organization mission by completing related results as needed.
    • Reporting network operational status by gathering, prioritizing information; managing projects.
    • Assist with Disaster Recovery operations
    • Work in a 24/7 shift environment
    Work as a member of the team, cooperate and assist other members.

    Acts as technical liaison between clients, customers and vendors to resolve issues

    Provide one on one application support as needed

    • Act as helpdesk escalation point by providing technical support via telephone and remote access
    • Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time.

    SKILLS AND QUALIFICATIONS:
    Understanding of the OSI networking model

    Network Monitoring experience

    Knowledge of various WAN/MAN/LAN/WLAN technologies for office interconnectivity

    Firewall experience

    Strong knowledge and relevant experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP

    Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS

    Experience with Cisco or Ubiquiti routers, switches and wireless access points

    Experience with Cisco or Grandstream VoIP systems

    Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc.

    Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required

    In-depth knowledge of Microsoft Windows Server running on 32-bit and 64-bit hardware

    Knowledge of Windows Server administration required; for example, file and share permissions, user administration, security, networking and storage administration

    Intermediate server and LAN administration experience

    Perform systems backups and recovery procedures

    Perform routine maintenance and upgrades for IT infrastructure

    Configure applications:
    SharePoint a plus

    Develop, document and maintain standard operating procedures and configuration

    Web servers (such as Apache HTTPD)

    Fundamental knowledge of Azure and Office 365.

    Clearing server error logs and reporting any failures

    Fundamental knowledge of ASP.NET.

    Install, de-commission and document hardware and software requests as needed

    VMware knowledge

    Experience with load balancer products

    Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware

    Windows through to version 10 on workstations and laptops


    TRAVEL:
    Up to 50-80% travel


    PREFFERED CERTIFICATIONS:
    Microsoft Certifications (MCP, MCSE, MCSA)

    Accredited College Degree in related field or 3-5 Years' Cisco or Ubiquiti Switching/Routing and Network Administration related experience

    Company DescriptionThink Anew is a Managed Services company serving Long Term
    Care and Senior Living organizations. Our solutions include, but are
    not limited to telecom solutions, data
    migrations, security solutions, cloud hosting, and backup/disaster
    recovery services. Our help desk team of engineers support our
    solutions 24/7/365.

    Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit

    and submit your resume.

    With us, your future is brightCompany DescriptionThink Anew is a Managed Services company serving Long Term\rCare and Senior Living organizations.

    Our solutions include, but are\rnot limited to telecom solutions, data\rmigrations, security solutions, cloud hosting, and backup/disaster\rrecovery services. Our help desk team of engineers support our\rsolutions 24/7/365.\r\rDo you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit

    and submit your resume. With us, your future is bright

    #J-18808-Ljbffr
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