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Collections Agent - Silver Spring, United States - DARCARS Automotive Group
Description
The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.
Responsibilities
Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts.
Faxes documents to accounts and follow up.
Qualifications:
Ability to read and comprehend instructions and information
Excellent communication skills
Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism
Must have a positive attitude
What We Offer:
• A competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment.
• The chance to be part of a dedicated team committed to financial excellence and integrity.
• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Beautiful work environment
• Internal career advancement opportunities
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
#indeed
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