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    Collections Agents - Arlington, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Arlington, United States

    4 weeks ago

    CornerStone Staffing background
    TempToFT
    Description

    Do you live in the DFW metroplex? Do you have collections experience? Are you seeking a comprehensive pay package that supports your every need?

    If you answered YES to these questions, seize this opportunity TODAY before it's too late

    Job Title: Collections Agents

    Start Date: This is an ongoing need with classes scheduled to start monthly

    Pay : $19.00/hr. ($22/hr. once hired on)

    Location: Arlington, TX

    Schedules will vary based on workload. Must be available to work up to 3 Saturdays a month and 1 Sunday a month.

    Example Schedule:(Will have two days off each week)

    Monday - Friday: 2 shifts = 8:00 a.m.-5:00 p.m. and 2 shifts =12:00 p.m.- 9:00 p.m.
    Saturday: 8:00 a.m. to 2:00 p.m. (2 to 3 Saturdays a month)
    Sunday: 2:00 p.m. to 8:00 p.m. (One Sunday shift a month)

    Opportunity for lots of Overtime

    Once hired permanently

    • GREAT bonus incentives
    • Exceptional benefits including 401K with 6% match and pension plan
    • Paid time off
    • Ability to EARN hybrid/remote status if achieving all KPI's with an excellent attendance record

    Job Description: Collect delinquent automotive accounts in a timely, orderly and professional manner while following all standardized collection procedures.

    Essential Duties and Responsibilities:

    • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g. minimum calls per day, contact percentage, promises/calls ratio and promises kept
    • Place or receive calls in priority order as established by management
    • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
    • Navigate and interpret various screens and relay information to clients accurately and professionally
    • Determine cause of delinquency and best course of action to assist delinquent customer
    • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system.

    Please read requirements carefully as we are prioritizing those that meet the requirements.

    REQUIREMENTS:

    • 1+ years of recent collections experience
    • REQUIRED: Good Job Stability
    • Professional communications skills, written and verbal; active listening skills for problem identification and solution.
    • Basic computer and Microsoft Office skills.
    • Strong time management and multitasking skills
    • Self-motivated and strong initiative to succeed

    Application Process Includes:

    • Fingerprinting
    • Clerical testing
    • Client interview
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