Enterprise - Customer Support Advocate - Chantilly, United States - Erias Ventures LLC
Description
Erias Ventures was founded to serve its customers with an entrepreneurship mindset. We valuecreative problem solving,
open communication, and
empowering our employees to make decisions and put forth new ideas.
We are seeking engineers who wish to grow their careers and want to become part of a strong, entrepreneurial-minded, and technical company focused on bringing innovative solutions to the difficult mission problems facing our customers.
Description
Requirements:
Required skills:
- Excellent communication skills (written and spoken), and the ability to troubleshoot issues on their own.
- Ability to respond to customer inquiries in a timely and professional manner.
- Jira Issue Tracking
Desired skills:
- Agile Business Analysis
Benefits
Erias Ventures provides employees with a complete benefits package that includes:
Above Market Hourly Pay that includes
Paid Time Off,
Birthday Off, Flexible Work Schedules:
11% Roth or
Traditional 401k with Immediate Vesting and Deposit
- Company subsidized
Medical Coverage
100% Company Paid
Vision and
Dental Coverage
-
100% Company Paid
Long Term Disability,
Short Term Disability, and
Group Life Insurance:
Monthly
Internet and
Wellness Reimbursement:
Company Paid Professional Development and
Training:
Technology and
Productivity Allowance for Equipment and Supplies
Bonuses for Assisting with Business Development and Company Growth
-
Morale Building and
Company Events to Celebrate our Successes and Build our Community
At Erias Ventures, we are committed to creating a diverse environment and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Referrals
Know a cleared professional looking for more in their career? Want some extra money for the Summer? If so, drop us a line with their name and contact information and you could be eligible for a referral bonus up to
$10,000 for each successful hire.
Please send referrals and inquiries to:
To learn more about our company visit our webpage or LinkedIn.
Pay:
$85, $115,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation package:
- Bonus opportunities
Experience level:
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Schedule:
- Monday to Friday
Application Question(s):
- Do you have a polygraph? If yes, what kind (FS or CI) and which agency administered the poly?
Security clearance:
- Top Secret (required)
Ability to Relocate:
- Chantilly, VA: Relocate before starting work (required)
Work Location:
In person
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