Program Administrator - Cambridge, United States - Harvard University

Harvard University

Verified Company

Cambridge, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary

The
Office of
Community Engagement, Equity, and Belonging (CEEB) is focused on helping ensure that all students feel connected to the broad Harvard Law School (HLS) community and within smaller environments across our campus.

Among other responsibilities, this office develops and provides new programming for historically underrepresented and first-generation students; builds on the Amicus platform as a tool for creating mentorship connections; and supports leaders of HLS student organizations and journals in achieving their goals.

The Program Administrator works within this high-volume setting providing proactive customer service to students, including 80+ student organizations and 14 journals, ensuring that needs are met.

Supports students and assigned constituents within Harvard Law School (HLS) in achieving online and print communications and business goals through web services, marketing materials, and print media.

This position establishes long-term projects that increase awareness of and interaction between student journals, organizations, and HLS.

Position Description
**As a
Program Administrator, you will**: - Advise, maintain, revise, and assist in updating 100+ student journal and student organization WordPress websites while also assisting with any marketing efforts the group may have.

Utilize webbased technology to manage the processes and policies for student journals leadership transitions, policies, and procedures for the creation and dissolution of student journals.
Update and maintain the HLS website for the Office of Community Engagement, Equity, and Belonging (CEEB). Trains relevant stakeholders on WordPress and troubleshoots related problems as needed.
Acts as liaison to Communications office, ITS, and other departments to assist in web, print, and overall designrelated activities and ensure streamlined, coordinated, and cohesive messaging through CEEB and studentmanaged media.
Provides proactive customer service to students and other constituents to ensure that their needs are met.
Gather and maintain data and prepare reports for the office, using systems such as Amicus, Qualtrics, and advanced Excel skills; prepare statistics and reports on program participation, budget, and evaluations.
Interpret and clarify local and University policies and procedures for student leaders; ensure compliance with university policies and procedures and applicable legal rules and regulations.
Provide back up support of the Amicus system for student mentorship.

Basic Qualifications

5 or more years of experience in office administration or related field (business environment and/or customer service) including website management.

Education beyond high school may count toward experience.

Additional Qualifications and Skills

We are looking for people who have:

Proficiency in MS Office 365, particularly Excel
Proficiency in WordPress and website management
Ability to support students and diverse constituencies with seasoned problemsolving skills, strong diplomatic skills, detail orientation, and ability to handle complex and confidential material
Proven ability to stay organized and multitask with frequently shifting priorities and interruptions
Solid written and oral communication skills
Experience using Content Management Systems (e.g., WordPress, Rhythmyx, Drupal, Joomla)
Ability to create custom websites, logos, and designs. Ability to continually help students learn the basics of updating their own WordPress websites
Knowledge of all Adobe products is a must
Must be social media savvy in order to foresee the best way to communicate with students and assigned members of HLS community

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.

Work Format Details

This position is based primarily on campus with the opportunity for remote work based on business needs and manager approval.

About Us

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, _Harvard Law School_ is a place where you can thrive._

Benefits
-
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- ** Health and Wel