- Understand customer needs and requirements and translate them into specifications and quality defects manuals.
- Develop and implement effective quality control and quality assurance processes.
- Set requirements for ingredients, packaging material, or intermediate products for suppliers and monitor compliance.
- Ensure adherence to health and safety guidelines as well as legal obligations.
- Develop people and build capabilities so that the team is delivering to their maximum potential.
- Plan the strategic activities and define goals for the quality team.
- Ensure that quality standards are met during product development.
- Define AQL and sampling plans.
- Perform statistical analysis to identify trends and define priorities to reduce defects or waste.
- Solicit feedback from customers to assess whether their requirements are met.
- Generate quality monthly reports.
- Drive continuous improvement.
- Develop processes to maximize efficiency and defect reduction.
- Develop and lead a Zero Loss journey through Loss Analysis on quality-related issues, i.e., cost of poor quality. Lead PQ pillar.
- Improve quality system by implementing digital solutions.
- Monitor the supplier's performance using the supplier's evaluation system.
- Planning the dual sourcing plan.
- Conduct Root Cause analysis.
- Management of quality complaints system.
- Monitor the GMP and HACCP systems.
- Improve and manage Quality Laboratory.
- Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Makes decisions in a timely manner; defines priorities in the function of business needs.
- Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
- Communication: Communicates clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively.
- Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above one's own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Change Management: Involves developing workable implementation plans, communicating changes effectively, building commitment and overcoming resistance, preparing and supporting those affected by change, monitoring transition, and evaluating results.
- Managing People: Includes staff in planning, decision-making, facilitating, and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
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Administrator User Support'
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Quality System Manager - Lawrenceburg, United States - Excelsior Executive Search
Description
Quality Manager
Provides leadership and tactical oversight for Quality and Food Safety system activities at the plant. Understands the customer needs and requirements to develop effective quality control and assurance processes. Devises and reviews specifications for products or processes. Monitors the supplier's performance and improves the supplier's performance by applying and improving the quality of the supplier's system. Ensures compliance with applicable regulations and customer requirements, i.e., TTB, FDA, GMP, etc. Define and monitor the Quality KPI's performance.
Role & Responsibilities
Key Competencies
Knowledge and Experience
A bachelor's degree in a related field is required.
Minimum of 5 years experience in the field is required.
Experience working in the spirits industry is preferred.
Previous experience with TPM, Lean Six Sigma, and High-Performance Work Systems preferred.
Certification focused on Quality and Food Safety for Supply Chain Management required: PCQI and HACCP preferred.
Knowledge of laws governing the area of Quality and Food Safety in the US and Canada.
Experience in Excel or statistical software for data analysis.
