- Interact professionally with executives, managers, and subject matter experts.
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers
- Document and communicate business, system, and technical requirements effectively.
- Implement maintenance procedures, monitor systems health, troubleshoot errors and alarms.
- Deliver industry best practices solutions for business problems.
- Manage multiple complex assignments while meeting quality standards.
- Implement scalability, supportability, ease of maintenance, and system performance best practices.
- Support and align with the organization's mission, values, and culture.
- Collaborate with Architects, Database Engineers, Business Analysts, and technical staff.
- Adhere to established processes and develop required document deliverables.
- Bachelor's degree in Computer Science, Engineering or related field.
- Experience in ITIL-based Change and Release Management, particularly using ServiceNow.
- 3 years of requirements development and management experience.
- Strong analytical, problem-solving, and communication skills.
- Expertise in database maintenance, administration, and programming languages.
- Ability to obtain and maintain a Public Trust.
- ITIL Foundations certification is a plus.
- Strong business ethics and confidentiality.
- Effective stakeholder management and client communication.
- Skilled in problem-solving and decision-making.
- Team player with a high level of professionalism.
- Ability to work in a fast-paced environment.
- Experience providing client support with discretion and diplomacy.
- 401K Retirement Plan
- Medical, Dental, Vision coverage
- Prescription and Employee Assistance Program
- Short-term/Long-term disability
- Life and AD&D insurance
- Yearly Bonuses and Paid Time Off
- Career/Professional Development opportunities
- Spot Bonus Program
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Systems Analyst - Washington, United States - PBG Consulting
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Description
Title: Systems Analyst
Location: Remote (USA)
About the Company: Join our innovative team at PBG, a leading small business provider specializing in Strategy and Design and Digital Transformation services for National Security and Federal Civilian clients. We are dedicated to fostering employee growth and creating a collaborative work environment.
Key Responsibilities:
Required Skills
Preferred Skills:
Professional Skills:
Benefits:
Diversity & Inclusion:
PBG ensures Equal Employment Opportunities (EEO) for all employees and applicants without discrimination based on race, color, religion, or other factors.
Disclaimer:
This role encompasses essential job functions and may involve additional responsibilities assigned by management. Employment is based on an 'at will' relationship.