Full Time Equipment Installer Technician - Houston, United States - Sentinel Offender Services, LLC

Sentinel Offender Services, LLC
Sentinel Offender Services, LLC
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Full time
Description
_
For almost 30 years, Sentinel Offender Services has provided community based, offender-funded monitoring services across North America.

Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success.

These solutions combine electronic monitoring technology, alcohol and substance abuse testing and community-based offender management programs._

The
Field Technician is an entry level position for Electronic Monitoring equipment recovery, and installation.

The technician is primarily responsible for equipment recovery, equipment installations, removal and troubleshooting of all equipment, along with daily client scheduling and inventory control.


Schedule:
Monday - Friday 8:00AM - 4:00PM


Pay:
$16.00/hr


Job Expectations + Essential Functions

  • Recover electronic monitoring equipment from the field.
  • Install and remove various electronic monitoring equipment as requested using directed safety precautions.
  • Provide support for service and maintenance of equipment.
  • Keep accurate records of service calls
  • Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
  • Process alarms as required during shifts if applicable to program requirements.
  • Assist with data entry of activity schedules as required.
  • Telephone calls to participants when needed for equipment or collection purposes.
  • Maintains calibration and repair records for all equipment serviced.
  • Shipping and receiving functions for equipment and supplies per established procedures.
  • Diagnosis and repair of EM equipment as outlined in company procedures.
  • Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts

Requirements:


To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving
  • Identifies and resolves problems in a timely manner.


  • Customer Service

  • Manages difficult customer situations; Responds promptly to customer needs; Meets commitments.


  • Teamwork

  • Balances team and individual responsibilities.


  • Business Acumen

  • Understands business implications of decisions


  • Ethics

  • Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.


  • Organizational Support

  • Follows policies and procedures and supports organization's goals and values.


  • Judgment

  • Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions.


  • Professionalism

  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


  • Quality

  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality;


  • Adaptability

  • Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


  • Dependability

  • Takes responsibility for own actions; Keeps commitments.
  • Innovation Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

Education
HS diploma or equivalent; experience


Knowledge + Skills + Abilities

  • Basic computer skills
  • A reliable form of transportation to ensure job attendance
  • Practice time management to meet tight deadlines due to program equipment installation requirements
  • Must be able to work flexible work schedules if needed
  • Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
  • Effective customer service skills
  • Ability to work independently and maintain an effective and efficient level of service
  • Ability to prepare written reports and maintain accurate records

Pay:
$16.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • High school or equivalent (required)

Experience:


  • Criminal Justice education or: 1 year (preferred)
  • Security: 1 year (preferred)

Ability to Relocate:

  • Houston, TX: Relocate before starting work (required)

Work Location:
In person
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