- Provide technical support to end-users for hardware, software, and network-related issues.
- Troubleshoot and resolve IT problems promptly to minimize downtime.
- Install, configure, and maintain computer systems and peripherals.
- Communicate concerns and assist in maintaining the organization's network infrastructure.
- Ensure network security and implement necessary measures to protect against unauthorized access and data breaches.
- Monitor network performance and optimize as needed.
- Administer servers, including setup, configuration, and maintenance.
- Communicate concerns and assist in managing the backup and recovery procedures.
- Monitor system performance and take proactive measures to address issues.
- Install, update, and configure software applications.
- Collaborate with software vendors to troubleshoot and resolve issues.
- Ensure software compliance and license management.
- Implement and maintain security measures to protect against viruses, malware, and other cyber threats.
- Conduct regular security audits and vulnerability assessments.
- Educate end-users on security best practices.
- Create and maintain comprehensive documentation of IT systems, configurations, and procedures.
- Develop and update IT policies and procedures to include backup and disaster recovery procedures.
- Collaborate with our IT vendor and other departments to implement and support technology solutions.
- Stay informed about emerging technologies and recommend upgrades or enhancements.
- Foster a culture of professionalism, guiding teams to achieve optimal results.
- For legal reasons, all employees need to be at least 21 years of age.
- You will be asked to pass a Federal and State criminal history background check.
- We ask that you have an Bachelor's degree in Information Technology, Computer Science, or related field.
- We ask that you have a minimum of five (5) years of experience that demonstrates growth and/or advancement in complexity, difficulty, or level of responsibility.
- We ask that you have a minimum of seven (7) years of IT management.
- We ask that you have excellent leadership skills, with steadfast resolve, personal integrity, and business acumen.
- It would be beneficial if you have certifications such as Azura Associate, CompTIA A+, CompTIA Network+ (preferred CCNA), ITILV3/4, Security +, or Microsoft Certified.
- Strong attention to detail, our plants are very delicate throughout their lifecycle
- Ability to foster collaboration, be a team player, though also independent and self-motivated.
- Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor/s.
- Comply with all HR policies including confidentiality and non-disclosure.
- Excellent verbal and written communications skills.
- Maintain open communication with the management team and other co-workers.
- Strong work ethic, integrity, and desire to be accountable, transparent, and proactive.
- Ability to work at a fast pace in a high production environment
- This position will require the individual to travel between DCM's different sites in both Maryland and the District of Columbia.
- This position requires an inordinate amount of sitting, walking, kneeling, bending, scooping, twisting, and reaching in full range of motion to complete physical tasks.
- This position requires the ability to lift and carry up to 50 lbs. unassisted.
- This position requires the ability to work in a cannabis growing facility, there will be strong odors, bright lights, and various noises throughout the workday.
- This position will require PPE to be worn throughout the workday to include scrubs, masks, gloves, and hairnets while working with the plants. DCM will provide scrubs, gloves, and hair nets to all employees.
- Health Insurance: Medical, Dental & Vision
- Employee Assistance Plan
- Short-Term Disability
- Life Insurance AD&D
- 401K
- DCM Product/Merch Discounts
- Paid Time Off
- Competitive pay
- Industry Discounts
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IT Specialist - Rockville, United States - DCM Inc
Description
Job Description
Job DescriptionThe shift for this role is Monday - Friday, 9:00am - 5:30pm
DCM, Inc. is a fast-growing, high-quality medical and recreational cannabis manufacturer seeking motivated and accountable individuals to join our team Our mission is to grow more than the world's best Cannabis. We're growing a better world. One that's more caring, compassionate, understanding, and informed. Every day we learn a bit more about the unlimited potential cannabis holds, and there's nothing we like more than sharing it with you. Because to us, cannabis is much more than a plant; it's our chance to change the world, one person, one patient, one policy at a time.
IT Specialist
The IT Specialist is responsible for ensuring the efficient and secure operation of DCM's information systems. This includes managing hardware and software, troubleshooting technical issues, and providing support to end-users. The IT Specialist will collaborate with DCM's IT vendor support to implement and maintain technology solutions that align with DCM's objectives.
Your role in caring for our company:
The essential functions include, but are not limited to the following:
All other duties as necessary.
Qualifications we ask you to have:
Addition skills which will help you excel in your role:
Work Schedule/Location:
Please make sure you are willing and able to perform the following:
Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions.
Our Benefits
Equal Opportunity and Affirmative Action
DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.
