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    Weekend Sales Associate - Bloomington, United States - Mall of America

    Mall of America
    Mall of America Bloomington, United States

    3 weeks ago

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    Description

    **JOB DESCRIPTION**

    **LOCATION**

    **PHOTOS**

    LOGIN Weekend Sales Associate - Victoria's Secret Victoria's Secret at Mall of America DESCRIPTION The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

    KEY RESPONSIBILITIES:

    When assigned to the sales floor:

    Drives store sales and growth by personally selling to customers

    Proactively engages with customers, reads cues and responds effectively

    Provides customers with the perfect bra fit by asking effective questions

    Converting returns, offers and other promotions into larger sales

    When assigned to the cash wrap:

    Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale

    Reinforces customer buying decisions at checkout and encourages purchase of additional items

    Recovers cash wrap selling zone and go-backs

    Builds customer loyalty by opening Victorias Secret Angel Cards (US only) and through customer email and phone capture

    When assigned to processing and replenishment:

    Processes merchandise to be floor ready and maintains back room and under stock to brand standards

    Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

    Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

    When assigned to floorset activity:

    Executes floorset proficiently

    Understands and adheres to brand standards

    Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

    All associate roles at Victorias Secret are responsible for:

    Driving top line store sales results and growing the business through action and productivity

    Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

    Creating customer awareness of programs available to them, (i.e. Victorias Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

    Setting personal goals and tracking individual and team performance to the goals

    Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

    Taking initiative to recover and replenish merchandise, so it is available to sell

    Understanding and adhering to visual merchandising brand standards

    Assisting in housekeeping of sales floor and communicating maintenance issues

    Keeping an awareness of, and building personal capability in, loss prevention

    Reinforcing store strategy to reduce shrink

    Supporting all activities related to providing a safe working environment

    Understanding and demonstrating Company values

    Qualifications

    Exhibits an authentic desire to exceed the customers expectations

    Proven ability to meet or exceed goals preferred

    Demonstrates a sense of urgency

    Has a healthy, competitive spirit, while maintaining a team focus

    Is resilient and bounces back quickly from setbacks

    Pursues opportunities to take on more responsibility

    Seeks out coaching from leaders and peers to improve productivity; leads own learning

    Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

    LOCATION 60 E Broadway, Bloomington, MN 55425 To navigate, press the arrow keys. Add details about your education history:

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    Start Date End Date I graduated from this school + Add more education Add details about your work experience:

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    Start Date End Date This is my present job + Add more experience

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