IT Support Specialist I - Austin, United States - Everi

Everi

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We're seeking a motivated, quick-learning individual eager to embark on a career in IT. In this role, you'll assist internal Everi system users, ing a pivotal role in driving team success. If you're passionate about IT and seeking a platform to advance your career, your search ends here.

This position offers the chance to engage with users, operations, and various aspects of IT, while fostering professional growth opportunities.

Key Responsibilities

Use technology to set up, manage, and track employee computers across the company.
Work with different teams to help new employees join and existing ones leave smoothly.
Provide initial support to employees, fixing hardware issues and keeping equipment running.
Keep track of where company assets are and manage inventory during moves.
Ensure that user accounts and computers meet security standards for audits.
Add to the department's knowledge base by creating and updating documents.
Work with employees and outside companies to handle warranty issues.
Occasionally helps with technology projects involving different teams.

Skills, Knowledge, & Expertise
High School Diploma or GED.
0-2 years' experience in an IT support role working in a fast-paced environment.
Strong Customer Service Skills
Some experience supporting on-site and remote customers.
Ability to work independently and exercise analytical problem-solving skills.
Knowledge of Microsoft Office 365, Windows, and Salesforce preferred.
Why Us?
Everi's benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more

Discretionary Time Off (DTO) - No more "banking hours" to take a day off and the perfect way to prevent burnout and improve productivity.

Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022.

Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022.

This most recent award brings Everi's total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards

Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency.

We are proud to be the gaming industry's single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let's Go

The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled.

At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case's facts and circumstances.

A reasonable estimate of the current range is $ $23.50 per hour and is overtime eligible.

Everi is an Equal Opportunity Employer.

All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

For All External Staffing Agencies
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.

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About Everi
We believe in the values of Collaboration, Integrity, Inclusion, Excellence, and Fun