- Assist customers and clients with any needs
- Answer a high volume of incoming phone calls and emails
- Update and maintain databases
- Provide timely feedback to company regarding any concerns
- Perform data entry duties
- Utilize CRM system
- Other administrative duties as needed
- Previous customer service or call center experience required
- Experience in legal, finance, or banking industries is preferred
- Strong customer service skills
- Ability to work in a fast-paced environment
- Strong written and verbal communication skills
- Must reside in the state of Virginia
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Customer Success Specialist - Richmond, United States - LHH Recruitment Solutions
Description
Customer Success SpecialistLHH Recruitment Solutions is currently seeking a Customer Success Specialist at a law firm. This is a great contract opportunity in Richmond, Virginia.
This role entails providing a high level of customer service support to the team. Our ideal candidate will have customer service and call center experience. If this contract opportunity sounds like a great fit for you, please apply here today
Responsibilities:
Work Hours: Monday-Friday, must be able to work a flexible schedule
At LHH Recruitment solutions, our colleagues specialize across eight practice areas. Connect with a recruitment specialist today, by submitting your resume via the apply button.
Browse the LHH website to learn more about available opportunities, and how we can help you be Ready for Next
Pay Details: $21.00 per hour
Search managed by: Lindsey Andrews
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.