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Bethlehem

    patient care unit clerk - Bethlehem, PA , USA, United States - Good Shepherd Rehab

    Good Shepherd Rehab
    Good Shepherd Rehab Bethlehem, PA , USA, United States

    3 weeks ago

    Default job background
    Description

    • JOB SUMMARY
    • Supports patient care delivery by providing clerical services.
    • ESSENTIAL FUNCTIONS
    • PROMOTES PATIENT CARE
    • By responding to patient requests and insures follow-up
    * obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital associates.


    • PROMOTES CUSTOMER SERVICE
    • By greeting visitors, in person or on the telephone
    * answering inquiries

    * relaying calls to patients

    * giving directions

    * referring inquiries to nursing and physician staff.


    • COMMUNICATES/PROVIDES INFORMATION
    • By answering questions and requests and relays information accurately
    * uses unit communication book to relay messages to staff on other shifts.


    • ESTABLISHES PATIENT RECORD
    • By preparing medical record
    * completing patient identification information, if applicable.


    • TRANSCRIPTION AND MAINTENANCE OF PATIENT RECORDS
    • Accurately transcribes (per protocol) physician orders, and dates transcription.
    • Notifies RN of STAT orders.
    • Uses acceptable abbreviations.
    • Accurately completes all necessary requisitions for diagnostic tests, either manually or by computer.
    • Resheets medical record and maintains proper sequence of chart.
    • Files reports in medical record after physician signs.
    • Makes appropriate copies of medical records fro diagnostic tests and consults.
    • Enters census changes into hospital computer
    • Verifies physician privileges.
    • Checks chart for orders after physicians leave unit and verifies that orders are signed off by RNs.
    • Check charts at the completion of shift for orders needing to be signed off
    • ARRANGES DISCHARGES/PATIENT APPOINTMENTS
    • By entering patient discharge in computer system and notify patient transport service
    * if necessary, makes patient appointments and arranges for transportation when appropriate.


    • MAINTAINS PATIENT CONFIDENCE AND ORGANIZATIONAL CONFIDENTIALITY
    • By keeping information confidential.
    • MAINTAINS SAFE AND CLEAN WORKING ENVIRONMENT
    • By complying with procedures, rules, and regulations
    * adhering to infection control policies and protocols.


    • MAINTAINS UNIT OPERATIONS AND EFFICIENCY
    • By following policies and procedures; reporting needed changes
    * completing work orders.


    • By cleaning and restocking equipment as necessary
    * assisting with cleaning and monitoring of equipment

    * maintaining rental equipment log for unit

    * reporting to unit on time, ready to meet the responsibilities of the position

    * and punching in and out as per Good Shepherd policy and maintaining Etime sheet as necessary.


    • MAINTAINS UNIT SUPPLIES INVENTORY
    • By checking stock to determine inventory level
    * anticipating needed supplies

    * placing and expediting orders for supplies

    * verifying receipt of supplies.


    • By ordering inventory only as needed.
    • KEEPS UNIT EQUIPMENT OPERATIONAL
    • By following manufacturer's instructions and established procedures
    * removing defective equipment and calling for repairs.


    • MAINTAINS CONTINUITY AMONG WORK TEAMS - CONTRIBUTES TO TEAM EFFORT
    • Contributes to positive working environment and maintains effective work relationships with all hospital associates.
    • Attends and contributes positively in unit and departmental meetings.
    • Participates in committee meetings, performance improvement projects, quality improvement process.
    • Demonstrates flexibility in response to change.
    • Acts as support personnel to allow other associates to complete their responsibilities
    • Attendance is maintained.
    • Demonstrates on-going participation in continuing education.
    • By completing mandatory educational requirements
    • Identifying and addressing learning needs.
    • QUALIFICATIONS:
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Education
    • High School Diploma required
    • Work Experience
    • Previous clerical experience preferred
    • Licenses / Certifications
    • Basic Life Support / CPR, as a healthcare provider, per the American Heart Association required
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