Employee (m/f/d) in customer service full-time and - Herricks, NY, United States - Diamond Dynamics

Diamond Dynamics

Verified Company

Herricks, NY, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Company Description

The Group combines Germany's largest stock market portal, , with a diverse, international portfolio of leading apps and websites and has been part of Axel Springer SE since 2010.

With over six million unique users per month, helps hundreds of thousands of users make better investment decisions every day.

The successful brands of the Group also include the digital asset management platform OSKAR and the specialist for systematic trading strategies, Traderfox.

Portals in Switzerland, Austria, and the USA further enhance the international character of the Group.

Since 2021, the newly launched neobroker zero has also been part of the Group. With over 100,000 managed accounts, zero is already one of the largest online brokers. Users of the website and apps can now trade directly from the platform - for €0 per trade. In addition to €0 order fees, zero also has no account fees or third-party flat fees. This means that customers only pay the current market value of the securities.

Job Description

Customer service is the face of zero. Our users and customers should feel well taken care of, respected, and valued from the very beginning. At the same time, it is important to streamline processes in light of accelerated growth.

Your tasks include: