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Rowlett

    EF&I Technician - Rowlett, United States - Hire Energy

    Hire Energy
    Hire Energy Rowlett, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionEF&I Technician - Level 4 Location: Richardson, TX - 80% TravelAre you a Technical Professional with 5-7 years of experience looking for career growth? We may have the opportunity for you. ***Only looking for EXPERIENCED Engineering, Furnish and Installation Technicians that have completed full cycle installations will be considered for this role. If you are selected for this role you will be responsible for the set up and maintenance of telecommunication services including internet, video services, copper, fiber, inside wire, router installation and rack mounted telco equipment. You will work in customers' businesses and huts providing exceptional customer service and quality work
    Requirements / Qualifications:
    • Ability to travel up to 80%
    • 5-7 years previous experience in telecommunications, business installation and service for electronics and appliances, security, cabling
    • Degree or diploma from a technical college is a plus
    • Strong MS Office skills in Word & Excel
    • A positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.
    • Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction.
    • Ability to manage a physically demanding position which involves sitting, standing, bending, lifting, working at heights and in confined spaces.
    • Strong communication skills, both written and verbal
    • Self-motivated and able to prioritize and organize workloads with little direction.
    • Must have and maintain a valid state driver's license.
    • Successful completion of pre-employment drug & alcohol requirements
    • Evening and weekend work may be required.

    Essential Responsibilities:
    • Provide high-level customer service, ensuring that any escalations or concerns are addressed professionally.
    • Travel to and from business customer locations in a defined geographic area performing installation and repair of internet, copper, and fiber cabling, rack-mounted routers, demarcation extensions, etc.
    • Receive and complete work orders ensuring that routes are efficient, and that service is delivered promptly.
    • Operate equipment and vehicle safely, ensuring adherence to the company's safety program.
    • Interact with customers professionally and courteously to ensure that their work orders are completed as requested.
    • Troubleshoot technical issues such as install cable runs, swap out cards, install data circuits for internet connections.
    • Trace and locate appropriate telecommunications links, which could involve working in confined spaces and climbing ladders.
    • Utilize handheld tools within the customer location.
    • Utilize a laptop computer and various software applications.
    • Ensure vehicle, test equipment and tools are maintained in excellent condition.
    • May perform other related duties as assigned.

    Culture
    Our staffing professionals are committed to meeting your individual needs and exceeding your expectations. Experienced top-quality candidates are the result of our extensive screening process, in-depth evaluations, industry-specific testing, and reference checking.
    Responsibilities

    Essential Responsibilities
    • Provide high-level customer service, ensuring that any escalations or concerns are addressed professionally.
    • Travel to and from business customer locations in a defined geographic area performing installation and repair of internet, copper, and fiber cabling, rack-mounted routers, demarcation extensions, etc.
    • Receive and complete work orders ensuring that routes are efficient, and that service is delivered in a timely manner.
    • Operate equipment and vehicle safely, ensuring adherence to the company's safety program.
    • Interact with customers professionally and courteously to ensure that their work orders are completed as requested.
    • Troubleshoot technical issues such as install cable runs, swap out cards, install data circuits for internet connections.
    • Trace and locate appropriate telecommunications links, which could involve working in confined spaces and climbing ladders.
    • Utilize handheld tools within the customer location.
    • Utilize a laptop computer and various software applications.
    • Ensure vehicle, test equipment and tools are maintained in excellent condition.
    • May perform other related duties as assigned.

    Requirements
    Authorized to work in the US without sponsorship
    Ability to travel 80% of the time
    Proven experience with leading ISP Installations of telecommunication services
    Minimum Bachelors Degree
    Training Certifications as appropriate
    Equal Opportunity Employer
    Hire Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Requisition #clw4yyshneck40rpn0cemsiwm
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