Customer Service Representative- Hyundai - Towson, United States - Heritage

Heritage
Heritage
Verified Company
Towson, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Heritage Hyundai Towson is looking to expand our service team with a Customer Service Representative. If you have excellent customer service skills and are looking for a position with great career opportunities this is the job for you

Experience Everything MileOne has to Offer:

  • Competitive compensation $22-$24/hr
  • Training and mentoring
  • Great opportunities for advancement
  • Positive, success driven work environment

Our MileOne Employee Advantage:


MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.

MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring.

We also offer an Employee Purchase Program, the MileOne Support Fund:
by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.


Essential Duties:

  • Greets all customers entering the service area and directs them to the appropriate person or location
  • Controls service traffic flow and parking
  • Determines if customers coming into service have an appointment
  • Records customer's name, VIN, tag number, mileage, and existing vehicle damage
  • Assists lot attendant with duties at the service counter
  • Assists Service Advisors in tasks as assigned

Qualifications:

  • Must have valid driver's license; with 2 or fewer moving violations
  • Saturday availability
  • Ability to multitask in a high volume environment and build relationships with clients to ensure high level of customer service, return business and referrals
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Basic MS Office knowledge; computer software, internet proficiency and general mathematics skills
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Onthejob training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson
  • Office

Experience:


  • Customer service: 2 years (required)

Ability to Relocate:

  • Towson, MD 21204: Relocate before starting work (required)

Work Location:
In person
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