Program Manager - Woodbridge, United States - Forever Yours LLC

Description

Forever Yours LLC
Program Manager Job Description


Direct Supervisor:
Program Director


Essential Responsibilities and Job Duties:

• Supervise and manage the day-to-day operations of the Day Program (Group Day support services).
• Work alongside the operations manager to ensure proper staff coverage of individuals enrolled in the program and provide coverage as needed.
• Keep the Program Director informed of all program-related issues.
• Act as an activities coordinator and schedule person-centered daily activities
• Maintain and enforce compliance with all funding and/or licensing entities
• Assist with preparation for annual State Inspection for Licensing and ensure mínimal citations
• Plan for new and improved consumer service in accordance with best practices.
• Market FYLLC to include attending various provider fairs to obtain referrals.
• Review and evaluate prospective individuals; schedule meetings with prospective new individuals, facilitate completion of necessary documentation; facilitate a smooth transition and complete agency admission documentation.
• Complete admission and discharge planning for individuals entering or leaving the program and complete all necessary documentation on a timely basis.
• Oversee the scheduling of ISP meetings, the identification, development and implementation of goals, and the completion of required annual documentation for all individuals.
• Review individuals' files to ensure accuracy and that all information is complete.
• Complete reports, quarterly reviews, and monthly summaries in addition to attending meetings such as Individual Support Plans and Support Intensity Scale Assessments.
• Meet productivity standards for Day Support services
• Conduct weekly audits of staff documentation and provide feedback
• Work with the Director to oversee the management and accuracy of funding allocation
• Develop proposals and update paperwork and policies in coordination with the Program Director
• Ensure all paperwork is in the correct section of each individual's book
• Audit annual paperwork monthly to ensure that all paperwork is present; contact Support Coordinators, Guardian/AR and/or Residential for any paperwork needed.
• Activity Calendars completed and uploaded for review by the 15th of each month
• Conduct weekly phone calls to Support Coordinators, Families, Legal Guardians, etc.
• Completes phone communication logs during important phone calls
• Contact administration immediately for all incidents and follow Incident Reporting procedures
• Complete annual performance appraisals of assigned staff with the operations manager.
• Provide lobby coverage as needed.
• Manage the program's petty cash and provide monthly ledgers and receipts by the 10th of every month.
• Meet regularly for supervision with the Program Director.
• In conjunction with Human Resources and Risk Management, participate in related investigations.
• Refer all requests for references to Human Resources in a timely fashion.
• Participate and complete special projects as assigned.
• Other duties as assigned

Qualifications:

Must be 21 years or older

Bachelor's degree in mental health or social work, preferred

Valid driver's license, reliable transportation, and clean driving record

Strong oral and written communication skills

Strong organizational, computer, and time management skills required

Previous work in the ID/DD, mental health and/or social services/social work field, preferred

Knowledge of administrative and clerical procedures and systems such as word processing, outlook, excel, managing files and records, designing forms, and other office procedures and terminology

Demonstrates organizational, time management, managerial, and leadership skills

Ability to be flexible

Must pass a background screening


Pay:
$47, $55,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Performance bonus
• Yearly bonus
• Yearly pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Woodbridge, VA 22192: Relocate before starting work (required)

Work Location:
In person