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    Financial Aid Assistant - Mobile, United States - University of South Alabama

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    Description
    Position Title: Financial Aid Assistant The University of South Alabama's Office of Financial Aid is looking for a dedicated Financial Aid Assistant to join their team in the Finance and Administration Department. If you are interested in this role, please submit your application for consideration. Essential Functions: - Assist students and families with inquiries regarding the federal financial aid process. - Verify the accuracy and completeness of any paperwork received in-person or by mail. - Handle incoming phone calls and direct them to the appropriate personnel for assistance. - Keep all office materials up to date and reorder as necessary. - Aid students and families in using the office computer lab for various tasks. - Maintain regular and punctual attendance. - Follow the defined work schedule and be willing to work overtime when needed. - Perform any other related duties as assigned. This position requires a high school diploma or equivalent, along with three years of experience in student or customer service. Experience with Banner is a plus. Working Days: Monday - Friday Working Hours: 8:00 a.m. - 5:00 p.m. Job Location: Main Campus Employment Type: Full Time Employment Status: Regular


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