- It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work like' environment at home location so that associates can deliver their best in terms of productivity and quality.
- Being able to work an assigned schedule that falls within our operating hours is required and expected.
- Answer customer queries/questions in a timely manner.
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Answer customer requests on our LiveChat software to help with conversions.
- Convert 2 leads to customers on a weekly basis.
- Ability to approach problems logically and rationally
- Action oriented and self disciplined
- Organized and detail oriented
- Ability to quickly and effectively prioritize work time in various departments to meet the business needs
- Ability to maintain composure in highly escalated situationsTechnical Requirements
- Ability to use pterodactyl control panel software.
- Ability to use the WHMCS billing system.
- Ability to use Crisp live chat software.
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Sales Associate - Boston, United States - PloxHost
1 week ago
Description
Interested in generating sales for PloxHost? Looking to learn and develop your sales experience? We think we could helpPloxHost is searching for brand new talent to join our network to help leads to customers.
Customer Focus
Problem Solving Skills