Development Coordinator - Houston, United States - Houston SPCA

Houston SPCA

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Primary Purpose:
Essential Functions

Oversee the Houston SPCA's eCommerce solution, including product management, order processing, and customer support. Build out functionality as needed, including event ticketing, peer to peer fundraising efforts and storytelling.
Collaborate with internal teams to develop creative campaigns and initiatives that promote our mission and drive donor engagement. Identify and amplify impactful stories that highlight the achievements and impact of our programs and initiatives.
Coordinate directly with the Direct Mail agency of record (TrueSense) to build trackable campaign pages, report success, and ensure deliverability. Support donor stewardship efforts by creating personalized thankyou letters, impact reports, and other communications to acknowledge donor contributions and cultivate ongoing support.
Conduct research on donor prospects, fundraising trends, and best practices to inform development strategies and messaging.
Collaborates with Marketing and Communications to strategize and improve website content related to forms, feedback, donations, and information gathering.
Work closely with program staff, leadership, and external partners to gather information and insights for development writing projects.
Ensure consistency in messaging and branding across all development materials, maintaining alignment with organizational values and goals.
Assist in the tracking and evaluation of development activities, contributing to the preparation of reports for internal and external stakeholders.
Protect all confidential information, including donors, clients, animals, and internal communications.
Maintain and update Houston SPCA information with industry oversight organizations including, but not limited to 211/United Way, Better Business Bureau, Charity Navigator, Charity Watch, GiveWell, Guidestar, and Network for Good.
In all areas of responsibility continuously update the primary database of record, Raisers Edge, with prospect and donor interactions, proposals, and other information as required by best practices.
Participate in special projects as directed by the Senior Director of Direct Marketing.
Represent the Houston SPCA by providing excellent customer service and focus.